54 Customer representative Jobs in Scottsdale, AZ
Peerlogic is Hiring a Customer representative Near Scottsdale, AZ
Peerlogic is a leading conversational AI SaaS company in the dental market. Our platform provides complete visibility into front office operations by analyzing inbound and outbound calls using AI technology.
Our user-friendly platform is patient-centric and offers 10x ROI through intelligent AI analytics. We empower practices to gain actionable insights that lead to increased patients, operational efficiency, and staff optimization.
Position Overview : As a Customer Success Representative, you will play a crucial role in ensuring our clients' success and satisfaction with our products and services.
You will serve as the primary point of contact for our customers, building strong relationships and providing personalized support to meet their needs.
You will collaborate closely with our sales, product development, and marketing teams to drive customer engagement, retention, and growth.
Responsibilities : Build and maintain strong, long-lasting relationships with customers by understanding their business objectives and challenges.
Serve as the main point of contact for customer inquiries, requests, and escalations, providing timely and effective solutions.
Proactively engage with customers to drive adoption, usage, and satisfaction with our solutions. Monitor customer accounts, analyze usage data, and identify opportunities for upselling, cross-selling, and expansion.
Collaborate with sales and marketing teams to develop strategies for customer engagement, retention, and growth. Gather customer feedback and insights to inform product development and enhancement efforts.
Stay up-to-date on industry trends, competitor activities, and best practices in customer success. Qualifications : Bachelor's degree.
Proven experience in customer success, account management, or a similar customer-facing role within the tech industry. Strong communication, interpersonal, and problem-solving skills.
Ability to build rapport and establish trust with customers at all levels. Excellent organizational skills with the ability to manage multiple priorities and deadlines.
Results-driven mindset with a focus on customer satisfaction and business outcomes. Benefits : Competitive salary with performance-based incentives.
Comprehensive benefits package including health insurance, retirement plans, and paid time off. Opportunities for professional development and career advancement.
Collaborative and inclusive work environment with a diverse team of talented individuals. Exciting opportunity to join a rapidly growing startup and make a meaningful impact in the tech industry.
Join Us : If you're passionate about delivering exceptional customer experiences and driving success in a fast-paced startup environment. Powered by JazzHR
Last updated : 2024-05-19
Job Summary
Full Time
$64k-82k (estimate)
05/20/2024
08/17/2024
peerlogic.com
Scottsdale, AZ
<25
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The job skills required for Customer representative include Problem Solving, Organizational Skills, Customer Satisfaction, Customer Engagement, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer representative positions, which can be used as a reference in future career path planning. As a Customer representative, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer representative. You can explore the career advancement for a Customer representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Representative job description and responsibilities
Identify and assess customers’ needs to achieve satisfaction.
04/04/2022: Bradenton, FL
They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
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Build sustainable relationships and trust with customer accounts through open and interactive communication.
04/05/2022: Spokane, WA
Provide accurate, valid and complete information by using the right methods/tools.
04/04/2022: Dothan, AL
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
03/14/2022: Lompoc, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Representative jobs
Customer service representatives need a high school education, on-the-job training and several soft skills.
04/01/2022: Syracuse, NY
Most customer service representative jobs require candidates to complete on-the-job training.
03/05/2022: Nassau, NY
Proven customer support experience or experience as a Client Service Representative.
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Familiarity with CRM systems and practices.
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Flexibility in having different shifts and rotating schedules.
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Step 3: View the best colleges and universities for Customer Representative.
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