91 Client Service Representative Jobs in Albuquerque, NM
Paychex is Hiring a Client Service Representative Near Albuquerque, NM
Under a significant level of guidance and direction, provides customer service for one Paychex product. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with Paychex policies and procedures.
Responsibilities:LOCATION: Please note this is an in-office position located in Albuquerque, NM.
Discover Your Passion and Develop Your Expertise.
This is a solution-based service environment with an emphasis on partnership and accountability. Service Professionals at Paychex are passionate about customers needs and wants.
We offer more than jobs, we offer careers. We provide the training, development, benefits, and culture that you deserve so you can focus on reaching your fullest potential.
In this role, you will
- Support inbound call queue handling client calls to process payroll, enter payroll and tax information and answer questions for clients in multiple states.
- Learn and maintain knowledge of the payroll processing system, wage and tax laws to develop a trusted relationship with our clients.
- Provide online support, troubleshooting and handle escalations.
- Take initiative to elevate the client experience, quickly resolve situations and focus on one call resolution.
Just some of the reasons why our employees are #Paychexproud.
- We value your well-being: From health care plans to retirement planning and wellness programs.
- We value your time: From paid time off, to company holidays as well as comprehensive work-life balance programs.
- We value your development: Our best-in-class training and development team will provide you with ongoing learning opportunities to give you the building blocks to grow your career at Paychex.
- We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you.
- We value our community: We offer paid-time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.
This role is a strong fit if you have
- 2-5 years customer service in a fast-paced environment.
- Ability to multi-task and handle high volume work load.
Job Summary
Full Time
$47k-59k (estimate)
05/01/2024
05/18/2024
paychex.com
ROCHESTER, NY
7,500 - 15,000
1971
Public
MARTIN MUCCI
$3B - $5B
Business Services
Related Companies
About Paychex
Paychex provides payroll, human resource and benefits outsourcing solutions for a businesses.
The following is the career advancement route for Client Service Representative positions, which can be used as a reference in future career path planning. As a Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative. You can explore the career advancement for a Client Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
02/07/2022: Monterey, CA
Promoting and maintain positive customer relations utilizing service excellence techniques.
02/20/2022: Richmond, VA
Client service representatives are responsible for taking care of users who have a hard time with some business element.
02/21/2022: Akron, OH
Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
12/22/2021: Altus, OK
Have an understanding and reception to clients' needs and give proactive customer support.
01/29/2022: Huntington, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
01/10/2022: Long Beach, CA
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
12/28/2021: Anderson, IN
Should have a proven customer support experience or experience as a client service representative.
01/05/2022: Ann Arbor, MI
Learn to resolve problems and prevent client dissatisfaction.
01/07/2022: Bradenton, FL
One year related experience required with customer service preferred.
12/31/2021: La Crosse, WI
Step 3: View the best colleges and universities for Client Service Representative.
