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```Overview```
We are seeking a highly skilled and motivated Service Manager to join our team. As a Service Manager, you will be responsible for overseeing the daily operations of our service department and ensuring exceptional customer service, either in association with, or in the absence of, the business owner. If you have a strong background in automotive repair, service writing and possess excellent leadership and communication skills, we want to hear from you.
```Responsibilities```
-Unless otherwise specified, the Service Manager is responsible for all the daily productivity in the business - includes, but is not limited to, a dedication to the company's mission statement, to employee development, to company profitability and to 100% customer satisfaction.
- Manage and supervise the service department staff, including technicians
-Writing service, calling customers, ordering parts
- Ensure efficient workflow and timely completion of repairs and maintenance
- Provide guidance and support to technicians in diagnosing and repairing vehicles
- Monitor service quality to ensure customer satisfaction
- Develop and implement strategies to increase service department profitability
- Maintain accurate records of repairs, maintenance, and customer interactions
- Stay up-to-date with industry trends and advancements in automotive technology
```Skills```
To excel in this role, you should possess the following skills:
- Strong mechanical knowledge and understanding of automotive repair procedures
- Excellent leadership abilities with the ability to motivate and inspire a team
- Strong sales skills to promote additional services or products
- Exceptional communication skills to effectively interact with customers and staff
- Service writing experience is preferred
If you are a dedicated professional with a passion for providing outstanding customer service and have the necessary skills to lead a successful service department, we encourage you to apply. Join our team today!
Pay will depend on experience.
Job Type: Full-time
Pay: From $16.50 per hour
Expected hours: 44 per week
Day range:
Shift:
Experience:
Work Location: In person
Full Time
Consumer Services
$81k-105k (estimate)
03/04/2024
06/29/2024
The job skills required for Service Manager include Customer Service, Leadership, Customer Satisfaction, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
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A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
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Experienced leader with proven record providing exceptional customer service operations.
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Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
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The service manager must also be able to work under stress besides handle stress.
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Step 3: View the best colleges and universities for Service Manager.