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Bilingual Customer Service Representative
Parkhurst Nuvision San Antonio, TX
$38k-48k (estimate)
Full Time | Ambulatory Healthcare Services 2 Weeks Ago
Save

Parkhurst Nuvision is Hiring a Bilingual Customer Service Representative Near San Antonio, TX

Company Information:

Winner of San Antonio Current’s “Best Places to Work in San Antonio” and “Best LASIK Provider in San Antonio” in 2021, 2022, & 2023!

Parkhurst NuVision is dedicated to empowering people to live better lives through vision correction. You can feel good about helping people get life-changing vision care in a patient-centric environment. Putting patient needs at the forefront of what we do results in happy patients and a low-stress work environment.

Our employees take care of our patients, and we take care of our employees – that’s what we call a win-win. Perks of working at Parkhurst NuVision include profit sharing bonus plan, affordable health insurance, generous Paid Time Off, seven paid holidays, 401K retirement plan with competitive company match, and a 50% savings on vision correction surgery for employees and their immediate family members.

Role Summary:

This sales role requires speaking with prospective patients on the phone to schedule appointments with our office. This person must display a great phone etiquette and be capable of learning knowledge about medical insurance, medical terminology, and appointments offered by our office. This candidate must be highly motivated, and goal driven.

Work Schedule:

Monday – Friday. 8-hour shifts between the hours of 7:00 AM – 6:00 PM CST and may vary from week to week. Occasional weekend availability.

Job Duties & Responsibilities:

  • Schedule appointments and maintain and update appointment calendars.
  • Answer incoming calls from patients, referring providers, and prospective patients.
  • Answer patient questions about products, prices, and appointment availability.
  • Contact new or existing customers to discuss how specific products or services can meet their needs.
  • Emphasize surgical benefits, based on analyses of customers’ needs and on technical knowledge of surgery capabilities and limitations.
  • Collect deposits for priority appointment types.
  • Collaborate with colleagues to exchange information, such as selling strategies or marketing information.
  • Update and upload patient information into various systems for new and existing patients.
  • Enter and update patient’s medical insurance information into various systems.
  • Inform patients of the estimated medical insurance benefits and participation.

Qualifications & Skills:

  • High School education or equivalent is required.
  • 2 years of previous phone experience is required.
  • 1 years of previous sales experience is preferred.
  • Be able to sit for long periods of time.
  • Be able to communicate clearly and professionally with patients.
  • Be able to create and maintain positive relationships with patients and co-workers.
  • Must be able to be on the phone for long periods of the day.
  • Must be effective at listening to, understanding, and clarifying information received from patients and co-workers.
  • Must have basic problem-solving skills.
  • Must have basic computer skills.
  • Must be able to maintain composure and objectivity while under pressure.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Ability to Relocate:

  • San Antonio, TX 78229: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$38k-48k (estimate)

POST DATE

05/09/2024

EXPIRATION DATE

09/05/2024

WEBSITE

sanantonio-lasik.com

HEADQUARTERS

SAN ANTONIO, TX

SIZE

50 - 100

TYPE

Private

CEO

PATRICIA BUSKIRK

REVENUE

$5M - $10M

INDUSTRY

Ambulatory Healthcare Services

Show more

Parkhurst Nuvision
Full Time
$33k-41k (estimate)
2 Weeks Ago

The job skills required for Bilingual Customer Service Representative include Problem Solving, Listening, Retirement Plans, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Bilingual Customer Service Representative positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Representative. You can explore the career advancement for a Bilingual Customer Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Bilingual Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Bilingual Customer Service Representative job description and responsibilities

Administering and receiving customer surveys on occasion.

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Compare and evaluate possible customer service solutions, and decide which to recommend to customers to best meet their needs and circumstances.

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Enrolling new customers, offering new products and services to existing customers.

12/29/2021: New Orleans, LA

A representative needs to build rapport with customers to secure sales or create a substantial client base.

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Monitoring call and mail histories to ensure that all customers have been assisted.

02/11/2022: Fort Worth, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Bilingual Customer Service Representative jobs

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They help customers with their queries and complaints.

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Learn how to do research and provblem solving, and at the same time providing outstanding customer service.

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Step 3: View the best colleges and universities for Bilingual Customer Service Representative.

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