Front Office Manager

Paramount Tumbling and Acrogymnastics prides itself on positive reinforcement and thoughtful training of gymnastics. Paramount is committed to bringing excellent customer service. We are looking for an Office Manager to be the first point of contact for customers visiting our facility and help us with marketing and social media platforms.

Duties & Responsibilities:

• Greeting customers in a professional and friendly manner
• Answering incoming calls and emails, returning voice mails, and taking and relaying messages.
• Schedule trial classes, make-ups, and process new enrollments
• Process payment and billing of customers and follow up on delinquent accounts
• Run monthly billing, payment transactions, and AR reconciliation.
• Prepare monthly and biweekly newsletter
• Assist management in various aspects of operating the business.
• Record inventory of uniforms
• Perform duties as assigned to ensure efficiency
• Support coworkers to ensure the smooth running of the business
• Keep track of all employees requested time off
• Create and manage social media accounts
• Create engaging content on all social media platforms.
• Monitor analytics and optimize content across all platforms.
• Assist with SEO optimization of all pages on all platforms.
• Assist with SEO of website as needed.
• Assist with website design as needed.
• Assist with website analytics as needed.
• Other duties as assigned.

Skills:

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Knowledge of administrative and clerical procedures.
• Excellent written and verbal communication skills.
• Ability to communicate effectively via email, phone, or in person is a must.
• Social Media experience is preferred but not required.

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Employee discount

Schedule:

• 4 hour shift

Ability to Commute:

• San Jose, CA 95128 (Preferred)

Ability to Relocate:

• San Jose, CA 95128: Relocate before starting work (Required)

Work Location: In person