Question 2

Please list candidate's email address.

Question 3

In what city and state does your candidate PERMANENTLY reside?

Question 4

Is the candidate available to work ONSITE in Richmond, VA 100% for the first month or so? This is REQUIRED.

Question 5

After the initial onsite training,is the candidate available to work ONSITE in Richmond, VA at least 3 days/wk? This is REQUIRED.

Question 6

How soon after an offer can your candidate start?

Recent experience in a full-time Help Desk/Technical Support position

Required

2

Years

Working knowledge of and experience with Windows 10 and Windows 11 operating systems and Microsoft desktop software products, including MS Office prod

Required

2

Years

2 or more years of experience entering information and working with a trouble ticket, issue tracking system

Required

2

Years

Experience and proficiency with Microsoft, Visio, SharePoint and Office applications

Required

2

Years

Proven analytical and problem-solving abilities

Required

2

Years

Excellent verbal and written communication skills

Required

2

Years

Ability to work independently with minimal direction and as a team

Required

2

Years

Highly motivated and self-directed

Required

2

Years

Ability to present ideas in business-friendly and user-friendly language.

Required

2

Years

Ability to work independently with minimal direction and as a team

Required

2

Years

Highly motivated and self-directed

Required

2

Years

Knowledge of Active Directory

Nice to have

2

Years

CompTIA A Certification

Nice to have

2

Years

Experience with Symantec's Altiris and Ivanti's Service Desk.

Nice to have

2

Years