About Paragon Roofing:

Paragon Roofing, established in 2020, has emerged as a leading provider of roofing, siding, gutters, window, & exterior door solutions in Nashville and surrounding areas. Renowned for our attention to detail, top-tier materials, and unwavering commitment to client satisfaction, we strive to uphold our core values of Excellence, Perseverance, Integrity, and Quality in every project.

Position: Customer Support Representative

Location: Nashville, TN

Type: Full-Time, W-2 Sales Position

Experience Level: Open to All Levels

Job Overview:

As a Customer Support Representative at Paragon Roofing, you will be the front-line ambassador of our brand. Your primary responsibility will be to canvas assigned territories, using your personal vehicle, to generate leads by setting appointments for our Remodeling Consultants. This role is pivotal in expanding our client base through effective door-to-door networking and appointment setting.

Key Responsibilities:

• Territory Management: Efficiently navigate assigned areas to maximize lead generation.

• Appointment Setting: Knock on doors and network to schedule appointments, diligently recording them in the company calendar.

• Networking: Build and maintain positive relationships within the community to foster a robust referral network.

• KPI Adherence: Meet minimum Key Performance Indicators (KPIs) to ensure consistent performance and contribution to team goals.

Compensation:

• Base Training Pay: $500 per week during a 2-week training period.

• Commission Structure:

  • $25 for each appointment set.

  • Additional $100 if the appointment leads to a quote by a Remodeling Consultant.

  • 1-2% of the contract price when the job is paid and closed (conditions apply).

• Weekly Payments: Commissions for setting and estimating appointments are paid every Friday.

• Performance-Based Incentives: Opportunities for growth and increased earnings based on performance metrics.

Work Schedule:

• Hours: 30-40 hours per week, Monday to Saturday. Ideal working hours are Tuesday-Saturday from 2pm-Dark.

• Training:

  • Week 1: Complete The Roof Strategist training and script study.

  • Week 2: Script practice (9 AM - 1 PM) followed by door-knocking (2 PM - dark).

Job Requirements:

• Education: High School Diploma or equivalent preferred.

• Transportation: Must have a personal vehicle for territory canvassing.

• Skills:

  • Strong interpersonal and networking abilities.

  • Self-motivated with a results-driven approach.

  • Excellent time management and organizational skills.

  • Ability to work independently in a dynamic environment.

  • Comfortable with door-to-door canvassing.

**TONS OF OPPORTUNITY TO ADVANCE TO BECOMING A FULL TIME REMODELING CONSULTANT**

Paragon Roofing is an Equal Opportunity Employer:

We are dedicated to fostering a diverse and inclusive work environment free from discrimination and harassment of any kind. All employment decisions at Paragon Roofing are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.