The Customer Service Representative is responsible for providing exceptional customer service to all customers and business partners. If you're enthusiastic, goal-oriented, and passionate about helping businesses grow, we want you on our team!

Customer Service Representative Key Responsibilities

Assist customers with cash, check, electronic check, or credit card payments in person, by mail, drop box, or over the phone to ensure payments are processed promptly.
Balancing cash drawers and receipts daily.
Receive and direct incoming telephone calls and visitors.
Assist customers with setting up new accounts and gathering all information needed for accurate billing.
Assist customers with requests for disconnects, address changes, and update account information to maintain accurate billing as needed.
Accurately and efficiently create the appropriate delivery, billing, and collection of paperwork.
Enter and confirm work orders and monitor open orders for accuracy and completion.

Benefits