Location : Pompano Beach

Job Type : Full-time

Salary : $27 to $35 an hour

We are currently seeking an experienced HVAC Service Manager to lead our service department. The Service Manager will be responsible for overseeing the daily operations of the HVAC service team, ensuring high-quality service delivery, and maintaining customer satisfaction.

This role requires strong leadership skills, technical expertise, and a commitment to excellence.

Tasks

Responsibilities :

• Oversee and manage the HVAC service department, including service technicians, dispatchers, and support staff.
• Develop and implement service policies, procedures, and standards to ensure efficient and effective operations.
• Provide technical support and guidance to service technicians, assisting with complex problem-solving and troubleshooting.
• Monitor service performance metrics and implement strategies to improve efficiency, response times, and customer satisfaction.
• Collaborate with the dispatch team to optimize technician schedules and workloads.
• Conduct regular training sessions for service technicians to enhance their skills and keep them updated on industry trends.
• Ensure compliance with safety regulations and company policies in all service operations.
• Handle customer escalations and resolve issues to ensure a positive customer experience.
• Manage the service department budget, including forecasting, expense control, and revenue growth.
• Foster a positive and collaborative work environment within the service team.

Requirements

Qualifications :

• Proven experience as an HVAC Service Manager or in a similar leadership role.
• In-depth knowledge of HVAC systems, equipment, and industry best practices.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Problem-solving and decision-making skills.
• Proficient in using HVAC diagnostic tools and software.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Customer-oriented mindset with a focus on delivering high-quality service.
• Previous experience in HVAC service management.

Benefits

• Stable job
• Growth opportunities

We believe that everyone deserves the chance to thrive in a role that not only utilizes their talents but also provides a sense of accomplishment and personal growth.

At Palm Aire professional Services, we are not just in the business of recruitment; we are in the business of transforming lives by unlocking the doors to a world of opportunities.

Join us as we shape a future where everyone has the chance to find purpose and fulfillment in their professional journey.

Last updated : 2024-04-27