122 Customer Service Manager Jobs in Pompano Beach, FL
GreatFlorida Insurance Pompano Beach is Hiring a Customer Service Manager Near Pompano Beach, FL
Are you looking for a meaningful career in a local business that has national brand support people recognize and trust?
As an Insurance Customer Service Professional, you will help grow a local insurance agency by engaging new prospects and building strong relationships in the community. You will apply insurance knowledge and customer service skills to increase the customer’s understanding of the value of insurance and cultivate long-term relationships with trusted advice.
Responsibilities
- Achieve office goals through generating new business and cross-selling existing customers
- Identify and qualify sales leads generated from a variety of sources
- Help protect customers by offering insuring products that will meet their needs
- Serve your local community by helping them prepare for life’s uncertainties
- Educate prospective customers on how to protect their families and assets
- Provide a positive customer experience
Job Qualifications
- MUST HAVE 440 customer service insurance license
- A confident, motivated individual who works well independently
- Able to multi-task, follow through, and follow-up
- Have excellent verbal and written communication skills
Benefits may include:
- Comprehensive on-the-job training
- Get paid to learn! (PAID TRAINING!!!)
- Hybrid work environment
- Flexible schedule
- $250 Employee Referral bonus
- Stipend commission plan
- Uncapped commission
- Additional bonus promotions offered
- Leads may be provided
- Positive work environment
- Advancement opportunities
Job Type: Permanent
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Health insurance
- Paid time off
Supplemental pay types:
- Bonus opportunities
- Commission pay
Weekly day range:
- Monday to Friday
Work setting:
- In-person
License/Certification:
- 220 Licensed (Required)
Work Location: In person
Job Summary
Full Time | Other
$54k-68k (estimate)
05/02/2024
08/28/2024
The job skills required for Customer Service Manager include Customer Service, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Manager positions, which can be used as a reference in future career path planning. As a Customer Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Manager. You can explore the career advancement for a Customer Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Manager job description and responsibilities
As a Customer Service Manager, your most important role is leading and motivating a team of staff to ensure they’re giving the best customer service possible.
02/02/2022: San Antonio, TX
They develop and implement standards effective in sustaining the relationship between an organization and its clients.
02/12/2022: Monterey, CA
Support the customer service team in resolving escalated issues or complaints and ensuring prompt turnaround for all service requests with consistent quality.
01/27/2022: Muskegon, MI
Customer service managers oversee teams of customer service representatives.
04/16/2022: Clarksville, TN
Determine operational strategies by conducting needs assessments, performance reviews, capacity planning, productivity, quality, and customer-service standards.
02/10/2022: Youngstown, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Manager jobs
They need to know how to attain key metrics such as service levels and use tools such as workforce management to manage productivity.
02/11/2022: Austin, TX
Customer service managers generally need a bachelor’s degree.
04/15/2022: Manchester, NH
Although certifications are not essential for this position, many customer service managers pursue optional credentials.
03/15/2022: Huntsville, AL
They should know how to set customer service goals, use CRM tools and build teams.
03/13/2022: Kennewick, WA
Customer service managers with good listening skills can easily pay attention to the customer to understand what they are actually saying.
04/16/2022: Detroit, MI
Step 3: View the best colleges and universities for Customer Service Manager.
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