PaceMate® HR Generalist (full-time, 100% remote job)

Primary Location: U.S. 

JOB SUMMARY

The PaceMate® HR Generalist is responsible for assisting with the coordination of the human resources department, with a variety of tasks to support the daily operations, to maintain high standards of quality in accordance with Company policies and procedures, state and federal laws and regulations. Assist with planning and administering employee benefit programs. Communicate with employees, resolving benefit-related issues, and collaborate with other departments and external vendors.

PaceMateLIVE®is the only cardiac remote monitoring platform offering integration with all EHRs and all cardiac device types in one dashboard, providing all patient data live from day one, and enabling intelligent patient prioritization with its unique Auto-Triage™ feature that focuses on the actionable first.

Joining the PaceMate® team means becoming a vital part of a group that is dedicated to using technology to benefit patients, caregivers, and hospital administrators while driving healthy turnkey solutions that identify lost revenues and inefficiencies. 

PaceMate® offers full-time employees a robust compensation and benefit package including health and prescription coverage, dental, vision, long-term disability, short-term disability, AD&D, flexible spending account, healthcare savings account, 401k retirement savings, discount program, employee assistance program, financial wellness program, paid time off, legal insurance, hospital indemnity, critical illness, and accident coverage.

ESSENTIAL FUNCTIONS

• Assist in providing a positive onboarding experience for newly hired staff. Serve as first point of contact for benefit-related questions from current employees and candidates. Assist new hires with benefit enrollment via Employee Navigator and Voya. Assist with coordination of daily benefit processing, including enrollments, terminations, and claims. Assist with monthly deduction payables reconciliations. Collaborate with payroll and ensure that employer contributions and payroll deductions are processed accurately and in a timely manner. Maintain an intimate level of understanding of PaceMate benefit offerings. Assist employees in administration of qualifying events, EOI and other benefit-related issues and queries in a timely manner. Research new employee benefit plans and vendors. Assist with annual benefit satisfaction survey, to evaluate the efficiency and value of current benefit programs. Assist with annual benefit benchmarking. Assist with annual Open Enrollment process and meetings. Produce monthly Teams, Slack and SharePoint posts related to employee benefits and wellness initiatives. Coordinate annual total compensation statements. Participate in welfare plan compliance initiatives and requirements. Host employee wellness committee. Complete annual EEO-1 Reporting. Assist with ACA tracking and reporting. Assist with Cobra administration. Assist with leave of absence and accommodation requests.
• Assist in working closely with managers and supervisors to ensure quarterly reviews and annual common-point reviews are completed timely and individual and team goals align to organizational goals. Assist with Individual Development Plans and Performance Improvement Plans.
• Assist managers with custom pulse surveys. Evaluate response from touch points and employee engagement surveys to gauge trends and opportunities for improvement. Assist with department-driven employee recognition programs.
• Promote employee engagement contributing to a positive company culture. Act as an organizational advocate, providing appropriate assistance and direction to all levels of staff. Assist with company succession planning.
• Maintain appropriate levels of current knowledge and the ability to interpret, comprehend and apply policies related to benefit administration, compensation administration, performance management and employment law. Compare HR laws to current policies and procedures, drafting templates for HR documents. Remain up to date on changing state laws, as it relates to human resources. Ensure company posting of federal and state labor law and minimum wage mandatory posters are up to date. Assist with monthly OIG process.
• Analyze, access, input and retrieve data. Assist with internal audits and HITRUST and SOC compliance. Report pertinent information and assist with tasks to support department operations. Complete monthly internal audits of virtual employee files.
• Maintain high level understanding of PaceMate products and services.
• Assist in special projects as needed.
• Assist in ensuring consistency in practices and PaceMate Mission, Vision, and Customer Service standards are met. Adhere to the Code of Conduct and all Company Policies and Procedures.

EDUCATION, TRAINING, AND EXPERIENCE REQUIREMENTS

• Undergraduate or associate degree in human resources, business administration, or a related field preferred, or an equivalent combination of education and experience.
• Five or more years of broad human resources experience; healthcare and technology human resources preferred.
• Two or more years of experience in benefit administration or similar role preferred. Intermediate understanding of current HR trends in compensation, benefits, and HR compliance.
• Must possess knowledge of and the ability to operate a HRIS, ATS, LMS, personal computer, and strong MS Excel skills.
• Must possess written and oral communication skills, strong analytical capabilities with attention to detail.
• Thorough understanding of supporting a remote or virtual workforce, with multi-State experience preferred.
• Ability to keep information confidential. Experience with Teams, Slack, DocuSign, ADP, Employee Navigator, ZenQMS, and KnowBe4 a strong plus.

REQUIRED EQUIPMENTMust have stable, reliable internet access.

REPORTING RELATIONSHIPS

Supervised by: VP of People and Culture
Supervises: None

COMPANY DESCRIPTION

PaceMate® is a pioneering force in cardiac remote monitoring and data management. We’re driven by a mission to modernize digital healthcare and envision a future of connected, personalized cardiac care. Since 2015, PaceMate has been simplifying and streamlining device clinic operations with one easy-to-use platform—PaceMateLIVE®. As the industry’s only comprehensive cardiac remote monitoring solution, PaceMateLIVE® uniquely pairs device and EHR data and prioritizes patient care intelligently. Visit PaceMate.com to see how together—We never miss a beat.®