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Thank you for your interest in pursuing a career with P&K! If you have any questions, please feel free to email HR Manager, Karen Swinton.
Location: Davenport, IA
Type of Employment: Full time
SERVICE MANAGER:
Provide service operation leadership to maximize return on investment through optimizing Service Department processes and safety procedures to ensure internal and external customer satisfaction, grow profitable service labor sales, manage controllable expenses, attract and retain outstanding talent while effectively engaging department personnel.
Essential Responsibilities:
Develops and maintains effective Service Department processes to ensure internal and external customer satisfaction.
Leads by sharing best practices that fosters improvement of the Service Department.
Timely review of work order accuracy to be processed by administrative staff ensuring maximum return on investment.
Work with Human Resources to recruit, hire, develop and retain key talent.
Responsible for the safety of the service department in alignment with company safety policies.Conducts safety training, reviews safety related incidents and implements corrective actions agreed upon by Store Manager.
Develop service personnel training paths in conjunction with Store Manager by evaluating abilities and scheduling the appropriate classes or learning modules to minimize disruption of department work flow.
Communicates and holds service personnel for the location responsible to understand policies, procedures, and service goals.
Establishes service personnel goals, provides feedback, rewards performance, and addresses performance issues in alignment with strategic service department direction provided by Store Manager.
Engages team to participate and promote customer seminars, field days and related events.
Works with Store Manager and other team members to create and implement a perpetual marketing plan that grows service sales and addresses seasonality of work load.
Skills & Qualifications:
2 or more years experience in managing a department.
Understanding of financial principles relative to department operations.
Ability to analyze and interpret internal reports.
Ability to use standard desktop load applications and internet functions.
Familiar with John Deere and competitive products.
Ability to effectively communicate, both verbal and written, one-on-one and within a group.
Must have good leadership skills.
Ability to work well with other people.
Must be well organized and accurate.
Education:
High School Diploma or equivalent.
Bachelor’s degree in business or related field preferred.
We look forward to hearing from you soon and thank you for your interest in joining the P&K team!
Full Time
Wholesale
$106k-135k (estimate)
02/29/2024
04/28/2024
pkmidwest.com
WAVERLY, IA
25 - 50
2012
Private
HARRY OLSON
<$5M
Wholesale
The job skills required for Service Manager include Leadership, Customer Satisfaction, Scheduling, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
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The service manager must also be able to work under stress besides handle stress.
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Step 3: View the best colleges and universities for Service Manager.