Over J Consulting is Hiring an Instructional Designer, Manager (Mid - Senior) Near Los Angeles, CA
Job Summary: The Over J Manager, Instructional Design is a full-time, on-site role. The manager will lead the growth and development of the externally facing Instructional Design Department and be responsible for the oversight of 5 internal direct reports and multiple external vendors/contractors. With demonstrated experience working in a consulting capacity, leading teams, championing learning, and working within a start-up, fast-paced environment the Manager, Instructional Design will act as the in-house subject matter expert and thought leader, the project manager accountable for the successful launch and completion of all client-facing Instructional Design projects & initiatives, and the chief inspiration officer for all things eLearning at Over J. In addition, the Manager, Instructional Design may function as an instructional designer on various projects to meet business goals, objectives, and deliverables, as needed.
Supervisory Responsibilities: The Manager, Instructional Design is the department leader for the Instructional Design Team and will have direct oversight for the learning & development team.
Essential Functions:
Mission & Values
Function as a champion and ambassador for the Over J mission & values in all actions and interactions.
Leadership & Collaboration
Embody the Over J entrepreneurial spirit by embracing a growth mindset and diverse perspectives, seeking to innovate and solve tough problems, collaborate, balance structure and agility, and consistently act as a positive force
Participate as a key member of the management council to create organizational development strategies that meet and exceed market demand and client expectations
Use sound judgment and fact-based analysis to make decisions and develop solutions
Work in close collaboration with the entire organization to achieve organizational goals
Effectively partner with internal and external stakeholders
Measure, monitor, and regularly report out on progress against goals and performance targets
Champion a culture of accountability while maintaining the camaraderie and friendly nature valued by the staff and management of Over J Consulting
Actively support the company code of conduct
Follow current company policies and procedures and help develop policies and procedures, where needed
In partnership with direct manager, actively participate in personal professional development plan
Team Management Responsibilities (30%):
Inspire, coach, set goals and accountability measures for all direct reports
Optimize team performance by hosting monthly 1:1s with team members and aligning individual/department goals with company-level goals
Actively strive to maintain a satisfied and engaged team by:
Building respectful relationships within the team (and across the entire organization)
Creating an inclusive team culture
Welcoming open dialogue from diverse perspectives
Problem solving with direct reports
Leveraging assessment data to create and develop a dream team- aligning team member’s superpowers with the work to be done
Analyzing feedback and launching improvement plans, as needed
Manage full employee life cycle for the team (recruit, hire, inspire, coach, mentor, progressive discipline, and separation/termination, as needed)
Department Development and Innovation (30%)
In close collaboration with direct manager and management council, evaluate current Instructional Design department workload and future business opportunities to create a department roadmap, including proposed resources, timing, budget, etc.
Remain abreast of current industry trends & standards, learning theories, and technologies related to Adult Learning and Instructional Design to deliver best-in-class, cutting edge initiatives, solutions, and programs to meet business and client needs
Serve as an Instructional Design and Adult Learning thought partner for internal/external stakeholders
Develop and maintain Instructional Design department processes, templates, SOPs, and tools to ensure quality, consistency, speed, and efficiency while also maintaining an agile team to meet the challenges of a rapidly changing environment
Prioritize department workload and strategically deploy team resources to meet business needs
Project Management and Administrative Oversight of Instructional Design Initiatives (30%)
Ensure all Instructional Design projects meet or exceed client expectations and contractual obligations in terms of scope, deliverables, project timelines, resource allocation, costs/budget
Lead and manage external RFI and RFP processes related to the Instructional Design function of the business
Facilitate internal & external meetings related to project work and deliverables, identifying areas of risk/concern, documenting/assigning action items, and ensuring follow through to completion, as necessary
Negotiate and manage all contracts and budgets for external contractors, SMEs, and/or vendors
Coordinate technical support with vendors and IT
Monitor and maintain the effectiveness of the content library, ensuring it is current and relevant
Facilitate program and project level evaluations incorporating the voice of the customer (VOC) to ensure effectiveness, continuous process improvement, learning, and adaptation
Project-Level Instructional Designer (10%)
Function as a project-level Instructional Designer on various projects, as needed
Collaborate with SMEs and team to review source material, storyboards, client materials and develop best-in-class eLearning content to meet client needs
Design performance-based, measurable assessments that align with learning objectives
Perform other related duties, as assigned
Required Knowledge/Skills/Abilities:
Ability to successfully work in a start-up environment which requires a fast pace, flexible thinking, ability to pivot based on changing business needs, willingness to embrace ambiguity & change, ability to manage competing priorities, keen collaboration skills, team-focus, and an unparalleled passion for the work
Proven ability to work independently, exhibiting the highest levels of personal ownership, accountability, and transparency
Passion for designing empowering learning experiences for others, combined with a personal commitment to growth mindset and lifelong learning
Ability to communicate, partner, and collaborate with diverse stakeholders across multiple time zones (synchronously and asynchronously) to ensure company success
Ability to facilitate high-level project meetings in an effective, inspiring, and timely manner
Possess a high level of EQ to effectively read a room, understand spoken and unspoken cues, and the ability to respond with empathy to a variety of situations and people
Excellent written, oral, and presentation skills
Education and Experience:
REQUIRED:
Bachelor's degree in Education, Instructional Design, Educational Technology, Online Learning, Curriculum & Instruction or related fields OR equivalent direct work experience (minimum 5 years)
Knowledge of supervisory, leadership, and managerial best practices as well as direct experience managing a team of instructional designers (minimum 3 years)
Demonstrated experience developing successful customer-facing eLearning content in a corporate environment (minimum 5 years)
Demonstrated experience developing storyboards, courses, and learning journeys to meet complex learner and client needs (minimum 5 years)
Demonstrated experience partnering with SMEs (subject matter experts) to clarify and simplify highly technical content into accessible adult learning experiences (minimum 3 years)
Demonstrated experience employing storytelling best practices to bring technical topics to life for adult learners (minimum 3 years)
Demonstrated experience editing and publishing SCORM packages (minimum 3 years)
Demonstrated knowledge of LMS (learning management system) administration and configuration (minimum 3 years)
Advanced experience with tools such as: Articulate Storyline, Camtasia Studio, Vyond, InDesign, Snagit, Blackboard, MyLearning (minimum 3 years)
Advanced experience with common business technology, tools, and platforms, including but not limited to O365, Teams, Adobe Suite, Canva etc. (minimum 3 years)
PREFERRED:
Master’s degree in Education, Instructional Design, Educational Technology, Online Learning, Curriculum & Instruction, or related fields
Advanced Certificate in Instructional Design (ie: IDOL Academy or others)
Advanced Certificate in Project Management/PMP
Experience leading and managing RFI/RFPs
Experience working within the oil, gas, utilities industries
Experience with “flipped classroom” and blended learning approaches
Knowledge of video and multimedia production techniques
Physical Requirements:
The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.
Requirement 1- Sitting or Standing:
Prolonged periods of sitting at a desk and working on a computer
Must be able to remain in a stationary position at least 50% of the time
Requirement 2- Carrying or Lifting:
Must be able to lift 15 pounds at a time (boxes, office supplies, teaching/facilitation materials etc.)
Requirement 3- Environment:
Must be comfortable working in an open-office setting with shared workstations in proximity (100% time)
Must participate in large group gatherings with team members and clients on-site (30% time)
Must travel to client sites to conduct business (10%)
PAY SCALE: $75,000 - 97,000 WHY OVER J? At Over J, we’re OVER-the-moon about our team and know we couldn’t do the amazing work we do without them. Because of that, we make it our top priority to support our talented team members with compensation, benefits, and perks that inspire them to be and do their best work every day! BENEFITS
Multiple medical plans to choose from
50% employer-paid medical, dental & vision plans and 100% life & AD&D insurance coverage for employees. Effective on the first of the month following the date of hire.
Employer-matched 401(k) plan
24/7 access to coaches & mental health benefits
Monthly commuter stipend of $115.00
Monthly technology stipend of $25
Bereavement leave
10 days of paid time off per year with unlimited accrual
6 days of paid sick time per year
11 paid company-wide holidays
Hybrid work environment (option to work remotely on Fridays)
Volunteering and learning & development opportunities.
Fully stocked kitchen (occasionally lunches and happy hours too)
Team building events and activities throughout the year.
Over J Consulting, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where all employees thrive!