Junior Business Analyst

Location: Flexible Work Eligible

FLSA Status: Exempt

Summary: We're looking for an enthusiastic and motivated individual to join our team. The ideal candidate is passionate about technology and the transformative power of software in our lives. To excel in this position, the Junior Business Analyst should be energetic, adaptable, and capable of working both independently and collaboratively within their project teams. The ability to think outside the box, pay high attention to detail, communicate effectively, build relationships, and solve complex problems are crucial to success in this role. A successful candidate can smile and maintain a positive attitude in the face of adversity.

The Junior Business Analyst is primarily responsible for assessing, troubleshooting, and testing custom software applications to identify bugs and errors. The Junior Business Analyst should simulate real-life business scenarios to proactively seek out and identify any issues or problems that an end user may encounter. All issues should be accurately logged, prioritized, and tracked. With guidance from a senior team member, the Junior Business Analyst will also perform requirements analysis, process documentation, and user acceptance testing.

This job description does not cover all duties and responsibilities. Team members may be asked to take on additional tasks as needed, which may or may not be directly related to their primary role, based on business requirements.

Roles and responsibilities: 

• Create and maintain quality assurance documentation that includes test plans, cases, and scripts.
• Perform manual testing to validate software functionality, usability, and performance.
• Identify and track issues according to project processes and tools.
• Share findings and collaborate with the product and development teams to resolve issues.
• Conduct regression testing to ensure software stability across releases.
• Assist in user acceptance testing (UAT) and provide support during software deployments.
• Continuously improve testing processes and contribute to the overall quality assurance strategy.
• Collaborate with stakeholders to understand business objectives and requirements.
• Create and maintain business analysis documentation that includes business requirements, user stories, process flows, and wireframes.

Required Knowledge, Experience, and Skills: 

• Bachelor’s Degree or equivalent experience.
• Strong GSuite experience (Gmail, Drive, Docs, Sheets, Forms, Slides).
• Strong verbal and written communication skills.
• Ability to learn quickly and apply knowledge.
• Good organizational & time management skills.
• Deadline driven with a high attention to detail.
• Excellent interpersonal skills.
• Proven ability to build strong and lasting professional relationships.
• Demonstrated ability to quickly solve problems.

Physical Demands: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable people with disabilities to perform the described essential functions of the job.

• Physical demands:  While performing the duties of job, employee is required to stand; walk; sit; use hands to fingers, handle or feel objects; reach with hands and arms; talk and hear; type/use computer and phone. Prolonged sedentary work that primarily involves sitting/standing. Light work that includes moving objects up to 20 pounds.
• Non-Physical demands: Frequently requires performing multiple tasks simultaneously, working closely with others as part of a team, and tedious or exacting work. Occasionally requires time pressures, emergency situations, and frequent change of tasks. Rarely requires irregular schedule/overtime and noisy/distracting environment. 
• Work environment: Generally, an office-type position. The noise level in the work environment is usually quiet in office settings and moderate in other situations.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.