191 service representative Jobs in chicago, il
Knafl Insurance Agency is Hiring a Customer Service Representative Near Chicago, IL
Job Description
Are you looking to grow? So are we!
Knafl Insurance Agency in Chicago, Illinois, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Licensed Insurance Customer Service Representative. In this role you will provide exceptional customer service to our clients, addressing all of their insurance-related questions, concerns, and requests. Your positive attitude, rapport-building, and desire to help will make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience while ensuring their clients have the coverage they need.
If you are ready to make a change in your life and are looking to join a company that cares about both our clients and you, apply today!
BenefitsAnnual Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)
Mon-Fri Schedule
Hands on Training
Evenings Off
ResponsibilitiesImmediately greet all customers, entering the office, in a friendly and helpful manner.
Answer incoming phone calls on the first ring.
Return all phone messages promptly.
Maintain knowledge of new products and services.
Provide exceptional customer service and support.
Work independently and as part of a team.
Develop and implement new marketing and sales strategies.
Attend training and continuing education courses.
RequirementsCreate relationships from a cold start.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Must have ability to multi-task.
Must be highly self-motivated.
Professional phone etiquette.
Strong work ethic and leadership skills.
Strong communication skills, both oral and written.
Bilingual, fluent in both English and Spanish is beneficial.
Job Summary
Full Time
$44k-57k (estimate)
06/02/2024
06/15/2024
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
