Our West Texas Oral & Facial Surgery practice is looking for a motivated individual to join our front desk team!
This is a full-time (hourly, non-exempt) position.
Location: 7515 Quaker Ave, Suite 200, Lubbock, TX 79424
Hours: 7:30am-5:00pm Mon-Thurs, 7:30am-3:00pm Fri
Who you are:
You are an individual who has developed strong organizational skills and attention to detail and you have learned how to multi-task without losing your cool
With your well-groomed appearance and positive attitude, you work well in a close team environment.
Your excellent verbal and written communication skills, along with your superior customer service skills, make you an asset to any team.
You may have experience in dental/medical reception.
What you will do:
- Greet and check in patients
- Scanning patient documents, insurance, forms, and other important documents into patient charts.
- Answering multi-line phone system
- Get charts to the clinical area in timely manner
- Keeping reception area clean and well-stocked
- Scheduling consultation, surgical, and post-op appointments per guidelines
- Obtaining incoming patient information from referring providers
- Chart/document all discussions/phone calls with patients, insurance, family, etc.
- Understand financial policies and options
- Review charges with surgery patients and collect payments at check-in
- Prepare all paperwork/charts for next day appointments.
- Give instructions to patients; verify NPO and guardian/driver info for surgical patients
- Post payments, close out credit card payments and Care Credit payments at end of day and reconcile to end of day sheets.
- Completing opening and closing procedures for the office
- Other duties as assigned
What we do for you:
We offer Medical, Dental, and Vision Insurance plans to our full-time employees.
Two out of the three medical plans offered include Health Savings Account (HSA) eligibility.
Company-paid Life, AD&D and Long-Term Disability coverage.
Additional Voluntary Life and AD&D Insurance for you and your family!
Voluntary Short-Term Disability Insurance available to you as well
Dependent Care Flexible Spending Account (FSA) offered.
Immediately begin saving for retirement through our 401(k) starting with very first paycheck!
Employer 401(k) contribution and Profit Sharing after six months of employment
PTO and 8 Paid holidays for fulltime employees!
Oral Surgery Partners MSO, LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of this commitment, we will make reasonable accommodations for the known disability of an otherwise qualified individual.