Job Title: Program Manager

Department: Field Operations

Location: Nashville, TN

Reports to: Regional Operations Manager

Founded in 2002, Operation Homefront is a national nonprofit organization whose mission is to build strong, stable, and secure military families so they can thrive, not simply struggle to get by, in the communities they have worked so hard to protect. Operation Homefront is sourcing candidates for a Program Manager position in the Nashville, TN area.

The Program Manager manages program development and community events for designated Operation Homefront Region. This position plans, coordinates, organizes and oversees program implementation and evaluation and creates and coordinates outreach events to military families and units.

Desired candidates will have:

• High School diploma or equivalent.
• Bachelor’s degree in Non-Profit Management, Project Management, Business Administration or related field preferred.
• 3 years experience in non-profit event coordination and with social programs preferred.
• Experience with military families and programs preferred.
• Valid driver’s license.
• Acceptable MVR (annual)
• Criminal background check
• MS Office Programs
• SharePoint
• Volgistics
• Raisers Edge
• 100/300/100 personal auto coverage
• Very important to this position are: active listening, reading comprehension, speaking, service orientation, writing coordination, time management, social perceptiveness, monitoring, active learning.
• Important to this position are written comprehension, oral comprehension, oral expression, speech recognition, written expression.

Primary job duties include:

• Plans and coordinates all program and community events in assigned area of responsibility.
• Assists with planning, coordinating and facilitating all program related special and activities benefitting client services in the community.
• Evaluates and develops local programs to meet the needs of the local community.
• Manages the procurement and distribution of in-kind inventory, ensuring items are available to meet local needs and documents are provided to the Field Office in a timely manner. Includes in-kind inventory for Field Office
• Ensures accurate record keeping for all morale program cases in accordance with Operation Homefront’s Standard Operating Procedures.
• Develops and grows community relationships with clients, service providers, volunteers, military organizations or representatives, and all posts, armories, and bases in the area.
• Researches funding opportunities, compiles donor information and assists with grant writing and applications to gain sponsorship and donations.
• Cultivates assigned pipeline of donors and creates new donor relationships.
• Coordinates with caseworkers to ensure local support is provided to clients, to include recruiting volunteers for local moves, meeting local furniture needs, identifying service providers for repair work and coordinating local resources.
• Conducts social media outreach coordinating media relations with field operations and public relations for program special events.
• Schedules visits to military hospitals, VA hospitals, military bases, posts and armories to share information about the services available.
• Organizes and maintains volunteer program, assignments, recruitment, training and retention.
• Conducts presentations to service organizations.
• Performs other duties as assigned.

Other Details:

General office and sedentary. Use of personal computing equipment, telephone, multi-functioning printer and calculator. Manual dexterity, ability to lift up to 10 pounds. Ability to drive a motor vehicle and travel to and from meetings, training sessions or other business related events to include overnight travel. May be required to work after hours to include weekends and holidays.

All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, or any other protected classification, in accordance with applicable federal, state, and local laws. Those applicants requiring accommodation to complete the application and/or interview process should contact a management representative.

The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental, or similar duties which may be required from day-to-day. The candidate selected for employment will be required to submit to a criminal background check, motor vehicle record check, and education verification.