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MHSAS PROGRAM MANAGER 1
State of Tennessee Nashville, TN
$120k-155k (estimate)
Full Time | Public Administration 1 Month Ago
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State of Tennessee is Hiring a MHSAS PROGRAM MANAGER 1 Near Nashville, TN

Location: Davidson County
Last Day to Apply: Mar 18 , 2024
Business Unit: Other Management
Job Family: Mental Health
Job Opening ID: 55683

Job Information

State of Tennessee Job Information
Opening Date/Time
03/05/2024 12:00AM Central Time
Closing Date/Time
03/18/2024 11:59PM Central Time
Salary (Monthly)
$4,975.00 - $7,458.00
Salary (Annually)
$59,700.00 - $89,496.00
Job Type
Full-Time
City, State Location
Nashville, TN
Department
Mental Health and Substance Abuse

LOCATION OF (1) POSITION TO BE FILLED: DEPARTMENT OF MENTAL HEALTH AND SUBSTANCE ABUSE, ADMINISTRATION DIVISION, DAVIDSON COUNTY

https://www.tn.gov/content/dam/tn/mentalhealth/documents/MHSAS_PM1_OHHS_Feb24.pdf

This position is a remote.


Qualifications

Education and Experience: Graduation from an accredited college or university with a bachelor's degree and experience equivalent to five or more years of full-time professional work in mental health and/or substance use disorders programs, including at least one year that involved monitoring, evaluating, planning, or coordinating program activities.
Substitution of Education for Experience: Additional graduate coursework in a social or behavioral science or other related acceptable field may substitute for the required experience on a year-for-year basis to a maximum of two years, there being no substitution for the one year of specialized experience.
Substitution of Experience for Education: Qualifying full-time professional work in mental health and/or substance use disorders programs may substitute for the required education on a year-for-year basis to a maximum of four years.
Necessary Special Qualifications: None.
Examination Method: Education and Experience,100%, for Preferred Service positions. For Executive Service positions, Minimum Qualifications, Necessary Special Qualifications, and Examination Method are determined by the appointing authority.

Summary

Summary: Under general supervision, is responsible for professional mental health or substance use disorders program management work of average difficulty; and performs related work as required.
Distinguishing Features: An employee in this class has management level responsibilities for a mental health or substance use disorders program. These responsibilities may include negotiating costs for contracted services, assisting in grant development and/or management process, writing policies and procedures, providing technical guidance to departmental administrators on program issues, overseeing the budgeting and contract management process, and other related program management tasks. This class differs from MHSAS Program Specialist in that an incumbent of the latter does not have full program management responsibilities. This class differs from the MHSAS Program Manager 2 in that an incumbent of the latter has responsibilities of greater scope and complexity.


Responsibilities

Resolving Conflicts and Negotiating with Others:
  • Negotiates with service providers regarding specific costs for providing contracted services to develop budget documents for contracts.
  • Talks with staff or other involved parties to facilitate the resolution of complaints, grievances, and conflicts and maintain a positive work environment.
Processing Information:
  • Compiles reports for senior management and shares recommendations with other relevant staff.
  • May help collect and compile programmatic and fiscal information to assist in the grant development and/or management process, including progress toward grant objectives.
Thinking Creatively:
  • Assists in the redesign or revision of databases to meet programmatic needs.
  • Assists in creating and implementing notices of funding availability, proposal reviews, and contracting processes for new or reallocated funding.
  • Creates forms and reports as needed for programs.
  • Writes policies and procedures relevant to program area.
Monitor Processes, Materials, or Surroundings:
  • Monitors activities and programs of contracted agencies to make sure they meet the scope of service as defined in their contracts and to identify problems or weaknesses and determine solution options or ways to improve.
Interpreting the Meaning of Information for Others:
  • Explains program specific policies and procedures to field staff, contracted agencies, and others.
Provide Consultation and Advice to Others:
  • Provides technical guidance and advice to departmental administrators, community service agencies, and others to assist them in making decisions and resolving issues relevant to program area.
Developing Objectives and Strategies:
  • Creates objectives and strategies to promote efficiency, develop partnerships, and improve service delivery.
Documenting/Recording Information:
  • Completes and submits documents and/or forms to oversight entities to comply with funding requirements.
  • Drafts statements to supply specific information required to establish scopes of service (i.e., statement of work) on contracts.
  • Writes narrative reports to document research findings, recommendations, plans of action, or other program-related information.
Monitoring and Controlling Resources:
  • Reviews and approves contracted agencies' budget amendments and revisions.
  • Reviews contracted agencies' monthly invoices and supportive documentation for service recipient eligibility, compliance with rules, or other information relevant to program contract requirements to determine whether they should be approved.
  • Monitors agencies' spending patterns to identify performance and management issues and determine if funding reallocations are indicated.
Coordinating the Work and Activities of Others:
  • Oversees the budgeting and contract management process to ensure quality, timeliness and adherence to applicable standards, policies, rules, and laws.
  • Conducts meetings and coordinates task assignments of meeting participants to ensure that objectives are accomplished.
Getting Information:
  • Utilizes program specific software (e.g., TNWITS) or standard software packages (e.g., spreadsheet software) to enter and retrieve information to support decision-making.
Establishing and Maintaining Interpersonal Relationships:
  • Develops and supports collaborative relationships with staff, community groups, and other state agencies.
Evaluating Information to Determine Compliance with Standards:
  • Monitors programs and compares to existing laws, policies, procedures, rules, and regulations to determine compliance.
  • Reviews quarterly reports and program data about service providers to determine compliance with contract documents and/or program guidelines.
Training and Teaching Others:
  • Develops, schedules, and conducts training to contracted service providers.
Communicating with Persons Outside Organization:
  • Presents information relevant to program area (e.g., report of progress toward goals for grant requirements, presentations about best practices) to community groups, other government agencies, or other groups.
  • Answers questions and provides information to contracted service providers.
  • Maintains open lines of communication (by telephone, written form, e-mail, or in person) with external stakeholders (e.g., individuals seeking information, service recipients, contracted providers, other agencies, families, and others) to exchange information relative to specific program area and/or the department's mission and goals.
Scheduling Work and Activities:
  • Schedules meetings, focus reviews, presentations, and training to facilitate the communication of program-related information.
Interacting With Computers:
  • Uses various computer software programs (e.g., word processing, spreadsheet, and presentation software) to create text documents, graphs, charts, and tables as necessary to present information in reports.
Communicating with Supervisors, Peers, or Subordinates:
  • Conducts meetings, focus reviews, presentations, and training to disseminate program-related information to staff.
Performing Administrative Activities:
  • Documents and maintains information relative to departmental service delivery.
Updating and Using Relevant Knowledge:
  • Attends agency meetings to keep up to date on agency's vision, mission, goals, and implementation strategies.
  • Participates in state, federal, and other training programs to keep up to date on best practices and other information relevant to program area.
Operating Vehicles, Mechanized Devices, or Equipment:
  • Operates a state or personal vehicle as necessary to perform assigned job duties.

Competencies

Competencies:
  • Ethics and Values
  • Integrity and Trust
  • Decision Quality
  • Problem Solving
  • Customer Focus
  • Listening
  • Action Oriented
  • Organizational Agility
  • Understanding Others
  • Perspective
  • Strategic Agility
  • Organizing
  • Planning
  • Priority Setting
Knowledge:
  • Intermediate knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
  • Intermediate knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination of people and resources
  • Intermediate knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology
  • Intermediate knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and behavioral health dysfunctions, and for career counseling and guidance
  • Intermediate knowledge of media, communications, and dissemination techniques and methods, including alternative ways to inform via written, oral, and visual media
  • Intermediate knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects
  • Intermediate knowledge of personnel and human resources principles and procedures
Skills:
  • Intermediate reading comprehension skills
  • Intermediate critical thinking skills
  • Intermediate active listening skills
  • Intermediate writing skills
  • Intermediate skill in understanding the implications of new information for both current and future problem-solving and decision-making
  • Intermediate skills in monitoring/assessing performance of self, other individuals, or organizations to make improvements or take corrective action
  • Intermediate skill in talking to others to convey information effectively
  • Intermediate skill in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
  • Intermediate skill in managing one's own time and the time of others
  • Intermediate social perceptiveness skills
  • Intermediate skill in determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes
  • Intermediate skill in the management of personnel resources
  • Intermediate typing skill
  • Intermediate skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things
  • Intermediate skill in adjusting actions in relation to others' actions
  • Intermediate skill in teaching others how to do something
  • Intermediate skill in actively looking for ways to help people
  • Intermediate judgment and decision making skills
  • Intermediate skill in the management of financial resources
  • Intermediate skill in identifying measures or indicators of performance for a system, as well as the actions needed to improve or correct performance, relative to the goals of the system
Abilities:
  • Intermediate ability to read and understand information and ideas presented in writing
  • Intermediate ability to listen to and understand information and ideas presented through spoken words and sentences
  • Intermediate ability to communicate information and ideas in speaking so others will understand
  • Intermediate ability to tell when something is wrong or is likely to go wrong
  • Ability to speak clearly so others can understand
  • Ability to identify and understand the speech of another person
  • Intermediate ability to apply general rules to specific problems to produce answers that make sense
  • Intermediate ability to combine pieces of information to form general rules or conclusions, including finding a relationship among seemingly unrelated events
  • Intermediate ability to remember information such as words, numbers, pictures, and procedures
  • Intermediate ability to shift back and forth between two or more activities or sources of information, such as speech, sounds, touch, or other sources
  • Intermediate ability to communicate information and ideas in writing so others will understand
  • Intermediate ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules, such as patterns of numbers, letters, words, pictures, mathematical operations
  • Intermediate ability to add, subtract, multiply, or divide quickly and correctly
  • Intermediate ability to quickly make sense of, combine, and organize information into meaningful patterns
  • Intermediate ability to identify or detect a known pattern that is hidden in other distracting material
  • Intermediate ability to come up with a number of ideas about a topic
  • Intermediate ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns when comparing either at the same time or one after the other, as well as when comparing a presented object with a remembered object
  • Intermediate ability to concentrate on a task over a period of time without being distracted
  • Ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem

Tools & Equipment

  • Computer
  • Telephone
  • Fax Machine
  • Printer/Scanner
  • Motor Vehicle

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

  • A valid driver's license
  • For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Public Administration

SALARY

$120k-155k (estimate)

POST DATE

03/15/2024

EXPIRATION DATE

05/14/2024

WEBSITE

tn.gov

HEADQUARTERS

NASHVILLE, TN

SIZE

15,000 - 50,000

FOUNDED

1976

TYPE

Private

CEO

BILL LEE

REVENUE

$10B - $50B

INDUSTRY

Public Administration

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