2 UNEMPLOYMENT PROGRAM SPECIALIST 1 Jobs in Nashville, TN
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UNEMPLOYMENT PROGRAM SPECIALIST 1
$57k-75k (estimate)
Full Time | Public Administration
1 Month Ago
State of Tennessee is Hiring an UNEMPLOYMENT PROGRAM SPECIALIST 1 Near Nashville, TN
Location: Davidson County
Last Day to Apply: Apr 8 , 2024
Business Unit: Other Prof Svcs
Job Family: Labor & Workforce Development
Job Opening ID: 56668
Job Information
Opening Date/Time
Tue 04/02/2024 12:00AM Central Time
Closing Date/Time
Mon 04/08/2024 11:59PM Central Time
Salary (Monthly)
$3,150.00
Salary (Annually)
$37,800.00
Job Type
Full-Time
City, State Location
Nashville, TN
Department
Labor and Workforce Development
State of Tennessee Job Information
LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF LABOR & WORKFORCE DEVELOPMENT, UNEMPLOYMENT INSURANCE DIVISION, DAVIDSON COUNTY
For more information, visit the link below:
https://www.tn.gov/workforce/careers.html
Qualifications
Education and Experience: Graduation from an accredited college or university with a bachelor’s degree; and experience equivalent to one (1) year of full-time accounting, auditing, or providing state employment or unemployment program services.
Substitution of Education for Experience: Graduate course work in any business field, including but not limited to accounting, business administration, economics, finance, law, political science, or public administration may substitute for the required experience, on a year-for-year basis, to a maximum of one (1) year.
Substitution of Experience for Education: Additional full-time accounting, auditing, or unemployment work may substitute for the required education on a year-for-year basis, to a maximum of four years.
Necessary Special Qualifications: A valid motor vehicle operator’s license may be required for employment in some positions.
Examination Method: Education and Experience,100%, for Preferred Service positions.
Summary
Summary: Under general supervision, is responsible for professional unemployment insurance analytic work of average difficulty assisting in the planning, coordinating and analysis of operations for an unemployment insurance program; and performs related work as required.
Distinguishing Features: This is the entry-working class in the Unemployment Program Specialist sub-series. An employee in this class assists in the implementation and delivery of unemployment insurance programs and gives technical assistance to unemployment insurance field and central office staff. Work involves analyzing staff performance and reviewing program needs and costs to ensure conformance to established program guidelines and procedures. This class differs from that of Unemployment Program Specialist 2 in that incumbents of the latter are responsible for planning, coordinating and overseeing the service delivery of a small specialized unemployment insurance programs or conducting moderately complex and technical research and analytical studies of unemployment insurance division policies, procedures and operations.
Responsibilities
Analyzing Data or Information:
- Ensures that determinations of benefit entitlements and employer liabilities are done in accordance with Federal and State law and policy.
- Researches and reviews client eligibility and/or liability applications, records, reports and other related materials.
- Assists in the review of records and reports for completeness, accuracy and conformance to established Federal regulations, state laws and departmental policies and procedures.
- Verifies reports and/or claims for completeness and accuracy.
- Reviews employers’ requests such as non-charge, tax and benefit charge.
Communicating with Supervisors, Peers or Subordinates:
- Researches legislation and policy and guideline directives and advises staff of any changes that will affect program administration.
- Writes a preliminary report of findings and discusses findings with supervisor and/or coordinator.
Making Decisions and Solving Problems:
- Grants or denies the request for benefit entitlement.
Performing Administrative Activities:
- Prepares and maintains a variety of records, reports and/or claims such as statistical reports, policy interpretations, memos and written staffing and organizational recommendations.
Evaluating Information to Determine Compliance with Standards:
- Reviews files for inaccuracies such as overpayments and bankruptcies.
- Reviews reports to determine if charges have been correctly assessed or if wages and taxes are accurate.
- Makes recommendations to staff for improvements in efficiency and conformance to program guidelines and pertinent employment security laws, rules and regulations.
Interacting with Computers:
- Corrects errors in mainframe and pc databases.
- Enters unemployment insurance data into mainframe or pc applications for automated functions.
Monitor Processes, Materials, or Surroundings:
- Assists in analyzing and evaluating the organization, operations, procedures and staff performance.
Interpreting the Meaning of Information for Others:
- Advises clients on rights, responsibilities, and options provided by laws, policies and procedures.
Processing Information:
- Transfers wages to another state if a claimant is still receiving wages in Tennessee.
Getting Information:
- Researches departmental records for past claims and other relevant information.
- Asks clients questions to determine their concerns, questions or problems.
Communicating with Persons Outside Organization:
- Explains and interprets Employment Security laws, policies and procedures to clients.
- Writes appropriate correspondence.
- Refers clients to appropriate individuals, units or agencies that can offer additional information or assistance.
Competencies
Competencies:
- Functional/Technical Competency
- Technical Learning
- Timely Decision Making
- Time Management
- Written Communication
- Ethics and Values
- Integrity and Trust
- Customer Focus
- Listening
Knowledge:
- Mathematics
- Customer and Personal Service
- Law and Government
- Clerical
Skills:
- Reading Comprehension
- Active Learning
- Active Listening
- Mathematics
- Speaking
- Writing
- Critical Thinking
- Learning Strategies
- Service Orientation
- Complex Problem Solving
- Time Management
- Coordination
- Social Perceptiveness
- Judgment and Decision Making
- Quality Control Analysis
- Negotiation
- Systems Evaluation
- Troubleshooting
Abilities:
- Oral Comprehension
- Oral Expression
- Number Facility
- Written Comprehension
- Written Expression
- Speech Clarity
- Speech Recognition
- Mathematical Reasoning
- Memorization
- Information Ordering
- Time Sharing
- Deductive Reasoning
- Inductive Reasoning
- Selective Attention
- Category Flexibility
- Problem Sensitivity
- Flexibility of Closure
- Finger Dexterity
- Speed of Closure
- Visualization
- Fluency of Ideas
Tools & Equipment
- Personal Computer
- Telephone
- Fax Machine/Scanner
- Printer
- Copy Machine
- Motor Vehicles
- Calculators
- Microfilm
TN Driver Standards
State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:
- A valid driver's license
- For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.
Please include your Driver's License Information under the Licenses and Certifications section of your application.
**Agencies may allow an exception based on other factors.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Public Administration
SALARY
$57k-75k (estimate)
POST DATE
04/05/2024
EXPIRATION DATE
06/04/2024
WEBSITE
tn.gov
HEADQUARTERS
NASHVILLE, TN
SIZE
15,000 - 50,000
FOUNDED
1976
TYPE
Private
CEO
BILL LEE
REVENUE
$10B - $50B
INDUSTRY
Public Administration
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