OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we’re transforming communities so they can thrive! 

Imagine yourself being able to help small business owners open their doors faster, ensuring our tax dollars are accounted for, creating safer infrastructure, modernizing the permitting process, and assisting with disaster recovery. The work you do here every day has a meaningful impact on people's lives!

🌟 OpenGov is a 2023 Top Workplaces USA award winner and a Forbes America's Best Startup Employer 🌟

Join our smart, fun, and humble team to experience the most rewarding career of your life!

The Operations Specialist will drive, streamline and scale the onboarding and offboarding processes to ensure a positive and compliant employee experience at OpenGov. As part of onboarding, this role will manage our monthly New Hire Bootcamp program that enables Employees to hit the ground running and become quickly familiar with the company. Additionally, this position will act as an employee advocate to handle employee inquiries, verifications of employment, compliance, and support with additional administrative tasks such as benefits and immigration. 

Responsibilities:

•Manage the monthly new hire bootcamp program, this includes the organization of the current process while continuing to develop material that aligns with our culture and mission as we build for scale

•Manage the onboarding lifecycle process for candidates from offer letter to hire, while continuing to develop the onboarding program in efforts to maintain it’s “best in class” status

•Manage and coordinate the offboarding process to ensure a smooth transition for employees leaving the company

•Manage and ensure compliance for onboarding and offboarding across multiple states

•Coordinate our immigration program and be the point of contact between Employees and our outside immigration counsel

•Provide support and assistance to employees for internal questions routed through the HR alias

•Drive system setup and preparation for annual cycles and programs such as performance reviews and engagement surveys

•Generate, update, and maintain reports for cross functional partners 

•Assist in supporting HR programs, processes and initiatives, such as performance management, compensation, benefits, and immigration

Requirements and Preferred Experience

•Bachelor's degree in Human Resources or related field preferred

•At least 1 year of experience within Human Resources

•Experience providing Employee Data Maintenance 

•Experience providing back office administrative and transactional support for different types of HR functions preferred

•Strong analytical skills, attention to detail, and resourcefulness

•Excellent verbal and written communication and organizational skills

•Independent self-starter who can work with minimal direction and isn't afraid to make recommendations to improve processes

•Must have the ability to remain focused, professional, tactful, committed to confidentiality and discrete when handling sensitive and/or confidential information

#LI-DNI

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What makes OpenGov unique

» Leadership: CEO Zac Bookman (MPA from Harvard and JD from Yale) is truly a mission-driven CEO. He was named one of the 100 most Intriguing Entrepreneurs by Goldman Sachs, a Tech Pioneer by the World Economic Forum, and SF and Silicon Valley Business Times' 40 under 40 class of 2018!

» Growth: Record breaking growth with 1,800 governments (and counting) using our products. Click here to read more.

» Culture: Winner of 2023 Top Workplaces USA award, Awarded Top 25 Cloud Companies to Work For, Winner of Forbes 2022 Best Startup Employers, 50 Best Workplaces award. Check out our Careers Video!

» Perks: 90% paid Medical/Dental/Vision premium for employees, fully paid Life and Short/Long term disability insurance, Unlimited PTO, Parental Leave policy, annual wellness stipend, anniversary awards, and more!

» Product: Named to the GovTech 100 (seven consecutive years), we are the leader in cloud software for our nation's cities, counties, and state agencies.

» Mission Driven: We are a technology company with a passion for the mission. We're powering more effective and accountable government.

Come join us and make a positive social impact!

OpenGov is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.