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Reservations Services Specialist (onPeak)
OnPeak Las Vegas, NV
$38k-48k (estimate)
Full Time | Business Services 8 Months Ago
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OnPeak is Hiring a Remote Reservations Services Specialist (onPeak)

Responsibilities:
  • Answers calls and responds to emails
  • Handles customer inquiries both telephonically and by email
  • Researches required information using available resources
  • Manages and resolve customer complaints
  • Provides customer service information
  • Enters new customer information into system
  • Updates existing customer information
  • Processes reservations
  • Identifies and escalate priority issues
  • Routes calls to appropriate resource
Qualifications:
  • High school diploma or equivalent
  • Must be proficient in relevant computer applications
  • Required language proficiency
  • Knowledge of customer service principles and practices
  • Experience in a call center or customer service environment
  • Must possess good verbal and written communication skills
  • Most possess excellent listening skills
  • Must have great attention to detail
Work Environment:
Our team members are our family, so we help our team members care for their families. The rewards of joining onPeak are extensive. We offer a comprehensive benefits package to all full-time employees. Here are some of the highlights:
  • Competitive salaries
  • 401K with company match
  • Performance Bonus
  • Healthcare/vision/dental insurance
  • Wellness benefits
  • Career development program
  • Employee assistance program
  • Vacation time
  • Community involvement opportunities
  • Team activities
  • Charitable Gift Matching
And much more……
EEO Information: We are making intentional efforts to promote positive work environments that welcome a variety of backgrounds. We are an equal opportunity employer and understand that for our community to thrive, we must appreciate and celebrate each one of our team members’ own uniqueness.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$38k-48k (estimate)

POST DATE

08/12/2023

EXPIRATION DATE

04/03/2024

WEBSITE

onpeak.com

HEADQUARTERS

CHICAGO, IL

SIZE

50 - 100

FOUNDED

1984

TYPE

Private

CEO

MICHAEL HOWE

REVENUE

$10M - $50M

INDUSTRY

Business Services

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About OnPeak

onPeak provides tradeshow housing, event housing and management services.

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