Job Description
Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
As a Senior Product Delivery Associate in Receivables, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value. The candidate would provide critical cross-product support across the Receivables Product Management team. This role requires an individual who can work independently and partner with others across the firm to develop and ensure delivery of market viable, profitable, and operationally supported Receivable's solutions. Candidate should possess a combination of analytical acumen, technical proficiency, and creative problem-solving abilities. The ideal candidate will demonstrate proven successes in balancing multiple projects while creating practical, actionable plans that are understood by all stakeholders. Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.
JPMorgan is a market leading provider of Check Deposit services, including Remote Deposit Capture (RDC), Domestic Image Cash Letter, Paper Cash Letter, Multicurrency/Collections, Check Deposit Returns, Lockbox and Float. We are currently seeking an individual to support the Product Management team and our Receivables suite of products.
Job responsibilities

• Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
• Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements
• Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
• Work independently and understand the role supports Receivables as a whole, including special projects and initiatives related to our business
• Develop and execute on the strategic product roadmap through close collaboration with clients, sales, segment solution teams, channel partners and product owners
• Maintain and develop system documentation (user guides, implementation, marketing sheets, training decks)
• Engages with and articulates insights and recommendations to improve the product, processes, and procedures

Required qualifications, capabilities, and skills

• 3 years of experience or equivalent expertise in product management or a relevant domain area
• Demonstrated performance in either product management or relevant domain area
• Experience executing operational management and change readiness activities
• Experience in product deployment processes
• Achievement-oriented with determination in situations involving frequent change, high expectations, and ambiguity
• Attention to detail with ability to stay on top of multiple competing priorities
• Strong presentation skills and ease with effective communication with all levels of management and partners from a variety of business functions
• Ability to handle multiple work streams and manage stakeholder expectations
• Demonstrated confident written and verbal communication and diplomacy skills to work cross-organizationally to influence others, drive results/change and implement projects/processes
• Adaptability, dependability and flexibility regarding work assignments and work schedule

Preferred qualifications, capabilities, and skills

• Developed knowledge of the product development life cycle
• Strong analytical and problem-solving skills, strong organizational skills, attentive to details and ability to work with minimal supervision.
• Self-motivated, willingness to attain challenging goals, and ability to thrive in a fast-paced, high-pressure environment working independently
• Demonstrated sense of prioritization and execution against critical deliverables, coupled with a sense of personal ownership for key projects / issue resolution
• Creative/Strategic problem solver, capable of developing innovative and differentiated solutions in a complex tech environment

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.