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Our associates enjoy a one-of-a-kind culture with a rich benefits package that includes :
This position will be located at our Corporate Office : 2355 W Pinnacle Peak Rd, Phoenix, AZ 85027
Our ideal candidate
Under general supervision, the VISA Support Specialist II handles the back-office processes for disputes and other card related tasks.
The role initiates appropriate action to resolve disputes, ensuring potential financial risk is mitigated, utilizing available resources, and minimizing any negative impact to the member experience.
The VISA Support Specialist II follows pre-established guidelines to satisfy Regulation E requirements and deadlines.
A typical day might include the following :
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The associate understands that the job description is neither complete, nor permanent and may be modified at any time.
At the request of their supervisor, an associate may be asked to perform additional duties or take on additional responsibilities without notice.
Complies with all policies and standards. Position grades could fluctuate based on market value.
Education
Experience
Knowledge, Skills and Abilities
Licenses and Certifications
VISA Certification Preferred
Why join the OneAZ team?
Our culture is one-of-a-kind! You'll be joining a team of friendly, hardworking, helpful associates with the same mission guiding all that we do : We exist to improve the lives of our members, our associates and the communities we serve.
We are proud to be an equal opportunity employer and value diversity. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex (including pregnancy), age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, or any other legally recognized protected basis under federal, state, or local law.
We offer robust benefits including low-cost medical, dental and vision plans, gym reimbursement, paid parental leave, generous personal days and vacation time, and an award-winning 401(k) program among many others.
Take a look at our career page for detailed benefit information : www.oneazcu.com / about / careers
Additional Notes :
All candidates will be considered for this position on an individualized basis, in compliance with all applicable equal employment opportunity laws.
Ensures compliance with applicable policies, laws, and regulations, including the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) compliance, USA Patriot Act, and Office of Foreign Assets Control (OFAC).
Any individual who meets the definition of a mortgage loan originator and is employed by a federal agency-regulated institution will need to be registered on NMLS.
Last updated : 2024-03-02
Full Time
Utilities
$51k-70k (estimate)
03/04/2024
04/10/2024
oneazcu.org
PHOENIX, AZ
200 - 500
1891
Private
JOSEPH GYSEL
$200M - $500M
Utilities
The job skills required for Support specialist ii include Customer Service, Problem Solving, Call Center, Initiative, Written Communication, Help Desk, etc. Having related job skills and expertise will give you an advantage when applying to be a Support specialist ii. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support specialist ii. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Support specialist ii positions, which can be used as a reference in future career path planning. As a Support specialist ii, it can be promoted into senior positions as a Technical Customer Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support specialist ii. You can explore the career advancement for a Support specialist ii below and select your interested title to get hiring information.