One Step Retail Solutions is looking for full-time lead generation representatives. It's our mission to help retailers worldwide flourish and prosper by providing technology solutions and professional services that help them effectively manage their customers, sales, and merchandise. In its commitment to long-term expansion and enhanced service to customers and the community, our standards of employee skill, competence, and teamwork are and shall remain among the highest in the field.

Inside Sales Assistant Job Description:

• Provide sales with high-quality leads.
• Cold call (generate new suspects and prospects) from company-provided lists and/or other sources.
  • Make ~80-100 dials/day.
  • Have 12-15 meetings with prospective clients/day.
• Set 3-5 solid, qualified appointments/week, every week.
• Call and follow up with existing prospects to check in and see if an appointment with a salesperson can be scheduled.
• Complete a survey and collect business intelligence on each call and enter the meeting into the CRM database.
• Assist the Marketing Lead Manager and/or the Marketing Production Coordinator with special projects and other marketing functions as directed.

Inside Sales Assistant Requirements:

• Ability to type ~35 words/minute a plus.
• Personable enough to build rapport with prospective clients during the first phone call so that the client will follow up to provide feedback in the future.
• Ability to get through the "Gate-keeper" and reach C-level executives.
• Not easily discouraged.
• Basic understanding of the retail industry and problems faced by retailers.
• Understanding of our technology offerings and how they can help the retailers/clients you'll be contacting.

We are looking for a dependable, reliable customer service professional to fill this valuable role.