Administrative Assistant/Receptionist

Position Overview:

Would you like to make a difference in people's lives every day? We are seeking a motivated, dedicated individual who loves learning and working with people for our growing vision therapy practice in Monticello, MN. If you are looking for a new career opportunity and not just a job, this may be the place for you. You will be joining an enthusiastic, friendly team that provides the highest standard of eye care for our patients. Come with a smile and a great attitude and we will teach you the rest!

This position is responsible for representing Omni Vision & Learning Center with a friendly, positive attitude and a SMILE as well as assist the day-to-day operations of the clinic! You will be responsible for greeting patients and engaging with them, scheduling appointments, taking payments, answering incoming calls, and supporting the office with administrative and clerical needs to maintain an efficient office environment.

Main Responsibilities:

- Provide excellent customer service and assistance

- Treat patients and their families with dignity and respect

- Maintain a warm, tidy and welcoming front office, waiting room and coffee station

- Promptly answer incoming calls; field questions, take triages and transfer calls accordingly

- Take and distribute accurate, neat messages

- Greet in office patients and direct them to the correct team member

- Take payments; process patient credit card, cash and check payments

- Enter all payments into Quickbooks

- Schedule patient appointments including Syntonics, vision therapy and consultations, adhering to scheduling guidelines

- Make confirmation/reminder calls for Syntonics, evaluations and consultations

- Assist in mailing of monthly invoices

- Fax, scan, print and copy documents as needed

- Maintain office filing and storage systems

- Update and maintain patient software database

- Name and distribute scanned documents into appropriate Infinite accounts

- Create new patient accounts in Infinite and Quickbooks

- Gather, print and fax medical release records and billing records requests to outside agencies

Education and Experience:

Customer service experience and administrative experience desired but not required.

Skills Required:

- Organizational and problem-solving skills

- Written and verbal communication skills

- Interpersonal and customer service skills

- Knowledge of computer applications and office equipment

- Ability to work independently

- Ability to prioritize, multi-task, and effectively manage time

- Professional and friendly composure

This is a full-time position (36 hours) working Monday - Thursdays. Compensation will be based on experience. This will be an entry level position and we are more than willing to train the right person.

We offer PTO, Medical and 401K

Job Type: Full-time

Salary: $17.00 - $19.00 per hour

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Expected hours: 36 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• No nights
• No weekends

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Monticello, MN 55362 (Required)

Work Location: In person