About the Role

The Senior Director of Product Operations leads and manages the creation, support and execution of Old Navy Production & Sourcing strategies, inclusive of process effectiveness, end-to-end product execution mapping, and facilitation of cross-functional touchpoints within Old Navy. This position will report directly into the SVP of Global Production.

What You'll Do

• Old Navy Product Operations 
• P2M and Operational Excellence
• Manage and monitor the health of the product processes and adherence to key milestone deliverables in partnership with other functions within the Brand
• Drive creation of the Annual brand calendar and seasonal Pipeline calendars
• Strategize, operationalize and implement continuous improvements and transformation initiatives within product processes (Pipeline.)
• Manage Pipeline metrics that drives accountability, shifts behaviors and improves actions
• Continually reassess and refine work processes required to competitively deliver product to market
• Partners cross functionally to define, address and deliver strategic initiatives that support and enable Brand priorities
• Partner to update and deliver brand product operations tools and training
• Manage ad-hoc special projects in support of Brand initiatives
• Primary contact for all Gap Inc. and cross-brand initiatives, quarterly reporting and management
• Lead process simplification and improvement projects across all Production functions, including Tech Design, Fabric R&D, Product Development, and Production Management.
• Team Development - Manage growth and development of team
• Collaborate with Gap Inc. functions to support implementation and execution of Supply Chain Strategy Solutions and leverage Gap Inc. scale as applicable 
•  Financial Management – Maintains annual fiscal budget, attending monthly Finance meetings and partnering back with functional leadership as needed
• Support Production leadership and cross-functional product teams with reporting and analytics to track key financial and development metrics.

Who You Are

• 10 years of work experience, preferably with supply chain and/or production, retail apparel, management consulting and/or consumer products Excellent leadership skills, and ability to work in a team environment
• Must have best practice knowledge and demonstrated experience in supply chain 
• Demonstrated ability to think globally and translate information into effective strategies and drive results 
• Strong project management skills and ability to effectively juggle multiple projects at one time 
• Strong change management, strategy and operational experience 
• Strong oral, written communication and formal presentation skills including the ability to communicate complex ideas in a simple way and meeting facilitation
• Strong interpersonal skills, works well as a part of a cross-functional team and can influence and interact at all levels of the organization 
• Exceptional analytical, decision making, trouble-shooting, mediation, negotiation and interpersonal skills 
• Demonstrated experience in influencing change outside of span of control or authority