14 Customer Service Representative - 2nd shift Jobs in Romeoville, IL
ODW Logistics is Hiring a Customer Service Representative - 2nd shift Near Romeoville, IL
ODW Logistics, a Top 50 Third Party Logistics provider, is Now Hiring for Forklift Operators. ODW Logistics has strong company Values of Respect-Trust-Team-Opportunity. Our commitment is providing a rewarding work environment for all our associates, that includes you.
Essential Functions:
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Processes and monitors shipping and receiving transactions and documentation, including, but not limited to receipts, bills of lading, orders, confirming shipments for specific customers to ensure timeliness and accuracy.
- Communicates effectively with transportation, OFR, management, co-workers, and customers choosing the proper media (phone, email, face-to-face.
- Manages customer information using Warehouse Management System and Microsoft Office Products and generates reports for customers per their requirements.
- Monitors damaged and/or on-hold product and notifies vendors and works with OFRs.
- Responding promptly to customer inquiries.
- Handling all situations to establish win-win outcomes in the best interests of customers and the organization
- Building and maintaining long-term relationships with internal and external customers
- Organizing workflow to exceed customers’ timeframes.
- Obtaining and evaluating all relevant information to handle product and service inquiries
- Developing and sustaining an intimate knowledge of customer systems, expectations, and requirements and anticipating customers’ needs
- Provides suggestions for continuous improvement.
- Research, resolves, and communicates customer, inventory, order and inbounds discrepancies.
- Prepares hazardous and international documents.Benefits:
- Competitive benefits: Medical, Dental, Vision, Disability and Life Insurance
- Paid vacation and holidays
- Career advancement
- Recognition Awards
- Tuition Reimbursement
- Company Matching 401k.
- Gym Reimbursement
- Referral bonus opportunities
- Company Discounts Program
#INDHR
ODW is an Equal Opportunity Employer.
Job Summary
Full Time
Business Services
$37k-47k (estimate)
02/13/2024
05/10/2024
odwlogistics.com
COLUMBUS, OH
500 - 1,000
1971
Private
RICHARD L BIBART
$50M - $200M
Business Services
Related Companies
About ODW Logistics
ODW Logistics provides warehousing and transportation solutions.
The job skills required for Customer Service Representative - 2nd shift include Commitment, Products and Services, Microsoft Office, Life Insurance, Communicates Effectively, Transportation, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative - 2nd shift. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative - 2nd shift. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative - 2nd shift positions, which can be used as a reference in future career path planning. As a Customer Service Representative - 2nd shift, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative - 2nd shift. You can explore the career advancement for a Customer Service Representative - 2nd shift below and select your interested title to get hiring information.
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