The Manager Housekeeping is responsible for the development and direction of the Housekeeping Department to ensure the cleanliness of all Hotel facilities in accordance with the property’s established standards of cleanliness.

Position Responsibilities

• Able to work with guests, fellow team members and supervisors in a professional and courteous manner, promoting positive customer relations for all by providing prompt, courteous and efficient service
• Properly handles guest or maintenance requests and repeatedly follows up to guarantee these things are completed to Ocean Casino Resort standards
• Responsible for the daily operation of the Housekeeping Department
• Monitors cleanliness and maintenance standards of all associate and public areas in the tower, including, but not limited to, guestrooms, storage areas, linen closets, public and vice elevators/landings, and corridors
• Coordinates efforts with other Departments to ensure rooms, public areas and storage areas remain fully functional
• Ensures Guestroom Attendants and Heavy Porters are properly trained in health and safety guidelines in handling soiled linens and chemicals
• Supports training and development of Housekeeping Supervisors
• Responsible for operating the Department within approved budgetary guidelines while monitoring and approving all purchases
• Ensures that the necessary equipment, machinery and supplies are readily available to enable the Department to function efficiently
• Works to guarantee the safety and maintenance of equipment

Essential Functions

• Exposure to casino related environmental factors, including but not limited to secondhand smoke, excessive noise and stress related to servicing customers in a fast-paced environment
• Must be able to work holidays, weekends, and flexible shift hours
• Must be able to stand for an entire shift and move throughout the casino/hotel areas
• Must be able to lift/push/pull up to 50 lbs

• High School Diploma
• Minimum of seven years’ hospitality experience
• Strong supervisory, management, planning and organizational skills

• Free meal on shift
• Training & Development
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k,)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Free Parking