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Technical Business Analyst
Full Time 2 Weeks Ago
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NuWave Communications is Hiring a Remote Technical Business Analyst

Technical Business Analyst (Software and Telecom)

Location: Remote

Company Overview: At Nuwave Communications, Inc. we specialize in providing innovative software and telecom solutions via our flagship product iPilot. We offer a range of product features and services aimed at enhancing efficiency and effectiveness within software and telecom operations for our partners and clients. We provide integrations to automate phone system management for Microsoft Teams, Zoom, Webex and on-premise phone systems. We focus on analyzing business processes, identifying areas for improvement, and implementing tailored solutions to meet the needs of our clients. Nuwave Communications serves as a trusted partner for organizations seeking to optimize their operations and drive strategic growth.

Position Overview: We are seeking a skilled Business Analyst with a strong background in software and preferrable experience in telecom to join our team. The ideal candidate will be responsible for analyzing business processes, identifying areas for improvement, and implementing solutions to enhance efficiency and effectiveness within our software operations.

Key Responsibilities:

  1. Conduct thorough analysis of software and telecom systems, processes, and workflows to identify areas for improvement.
  2. Collaborate with stakeholders to gather and document business requirements for software and telecom projects.
  3. Work closely with software developers, telecom engineers, and other cross-functional teams to translate business requirements into technical specifications.
  4. Participate in the design and implementation of software features, ensuring alignment with business objectives and requirements.
  5. Perform data analysis to identify trends, patterns, and insights that can inform strategic decision-making within the software and telecom domains.
  6. Monitor key performance indicators (KPIs) and metrics related to software operations, identifying opportunities for optimization and efficiency gains.
  7. Act as a liaison between business stakeholders and technical teams, facilitating communication and ensuring alignment throughout the project lifecycle.
  8. Provide ongoing support and guidance to business users, assisting with troubleshooting, training, and adoption of our iPilot software solution.
  9. Stay current with industry trends, emerging technologies, and best practices in software development and telecom infrastructure.

Qualifications:

  • Bachelor’s degree in Business Administration, Computer Science, Information Systems, or related field.
  • Proven experience as a Business Analyst in the software industry, telecom experience a bonus.
  • Quick learner when it comes to learning cloud based software.
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
  • Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels of the organization.
  • Solid understanding of software development methodologies (e.g., Agile, Scrum), telecom technologies are a bonus (e.g., VoIP, network protocols).
  • Experience with requirements management tools (e.g., Jira, Confluence, Clickup).
  • Proactive problem-solving mindset with a focus on delivering practical and innovative solutions.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Job Summary

JOB TYPE

Full Time

POST DATE

05/13/2024

EXPIRATION DATE

06/04/2024

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The job skills required for Technical Business Analyst include Insight, Business Requirements, Problem Solving, Data Analysis, Agile, Computer Science, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Business Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Business Analyst. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Technical Business Analyst positions, which can be used as a reference in future career path planning. As a Technical Business Analyst, it can be promoted into senior positions as a Business Data Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Business Analyst. You can explore the career advancement for a Technical Business Analyst below and select your interested title to get hiring information.

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If you are interested in becoming a Technical Business Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Business Analyst for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technical Business Analyst job description and responsibilities

Technical business analysts generally focus on how to optimize the processes and activities of a business by working on technical and technological solutions.

01/08/2022: San Bernardino, CA

Work with stakeholders and technical team members to map, analyze and document business processes and projects.

03/11/2022: Seattle, WA

All current and new applications must be tested and debugged by the technical business analyst on a regular basis.

02/20/2022: Green Bay, WI

Technical business analysts research data and write reports about computer systems, processes, and applications.

02/28/2022: Springfield, IL

Upon assessing the market business model, they also evaluate all drivers and bottlenecks from the market perspective and build the breakdown of the market competitors.

03/16/2022: Kennewick, WA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Business Analyst jobs

Aspiring technical business analyst should earn a master’s degree and obtain an advanced certificate.

03/19/2022: Boston, MA

Acquire a Business Analysis Certification (BAC), be a Certified Business Analysis Professional (CBAP) so you can be a more reliable technical business analyst.

03/06/2022: Fort Lauderdale, FL

Technical knowledge and proficiency can help technical business analysts complete tasks quicker and with more accuracy.

02/28/2022: Washington, DC

Technical business analysts should select the most appropriate ways to document and report their data and findings to be more efficient.

02/13/2022: Kingsport, TN

Should utilize all available tools be able to quickly analyze system and enterprise architecture.

03/14/2022: Pascagoula, MS

Step 3: View the best colleges and universities for Technical Business Analyst.

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