Description. Position Summary. This position will manage vendor relationships, drive operational excellence, and collaborate with internal teams to positively impact agent performance. The successful candidate will draw from previous work experience in contact center management, international vendor management, and corporate representation. Responsible for overseeing the day-to-day operations to ensure quality response, consistent follow up, comm...
Description. Position Summary. The Fraud Investigator III, reporting directly to the respective Supervisor/Manager, will resolve critical issues as they are presented from various sources as established within the department. The applicant must possess a working knowledge of account maintenance systems and relevant external industry systems such as Fraud, Recovery, Credit Bureaus, Regulatory Agencies, payment platforms and online verification pla...
Description. Position Summary. Credit One Bank is looking for a Business Analyst to support the systems, programs, and applications unique to Digital Bank and be a resource for the Product Owners and subject matter experts within the Digital Bank function. Summary Essential Job Functions. Support projects and daily functions involving the systems, programs and applications. Become an expert with the systems, programs and applications configuratio...
Position Summary. The NOC Analyst II will monitor and maintain systems in 24x7 highly available production environments. Candidates must demonstrate experience and expertise at supporting Microsoft, Linux, and Unix operating environments and storage networks. Must have practical experience working with and monitoring security systems/tools. Must have experience providing systems monitoring, reporting, incident handling and troubleshooting of comp...
Description. Position Summary. This person will work with business areas to design presentations and reports for various audiences. An expert at graphic design, this person will understand the business's/project's needs and purpose, identify the audience, conceptualize the data and create a visually powerful presentation that accurately conveys the desired message. This individual is expected to have strong collaboration, critical thinking, analy...
Location: Las Vegas, NV, United StatesDate Posted: Apr 16, 2024The VP of Data and Business Architecture will be a key contributor to partner with various Product Owners, Technology groups both internal and external to execute the long-term strategic roadmap for the Risk organization at Credit One Bank. The candidate must have extensive credit card experience and a strong complement of process change skills. They will serve as a leader and change ...
Description. Position Summary. Credit One Bank is looking for a Business Analyst to support the overall growth of the organization. This position will be responsible for data management and analysis specific for credit bureau reporting or the bank, as well as requirements gathering, testing, and implementation of projects. The ideal candidate embraces the opportunity to collaborate and facilitate meetings with leaders across C1B and Credit Report...
Position Summary. The Risk Management Training Program (RMTP) is a one-year development program that provides recent graduates the opportunity to work in technical (fintech) Risk roles at Credit One Bank. Throughout the program, the RMTP associates will experience development in Data Strategy, P&L Analytics, and pivotal soft skills to help build their skills as data-driven leaders within our organization. Position Requirements. Bachelor’s degree ...
Position Summary. Credit One Bank is currently looking for an Information Management Leadership Program Manager. Reporting to the Assistant Vice President of Campus Programs, this role will be responsible for the ongoing support, program development, and day-to-day management of the Information Management Leadership Program and its participants. The Program Manager will work closely with Campus Program Partners to build and facilitate new profess...
Position Requirements. Complete Masters and MBA level graduates with concentrations in quantitative and/or technical disciplines by the start of the program. 2-5 years of related work experience. Earned a bachelor’s degree in business administration, finance, economics, decision science, data science, mathematics, information management, information systems, computer science, computer engineering, statistics, or related. Preferred. 3-5 years of w...
Description. Position Summary. As a Third-Party Risk Management (TPRM) Analyst II, you will contribute to the efforts of our Cardmember Administration Management (CMAM) department by assisting with the organization, administration, and facilitation of its third-party risk management assessment process and business continuity functions. This role will support the Vice President and Assistant Vice President with all phases of third-party risk asses...
Position Summary. Credit One Bank is looking for an Operations Representative II to resolve complex customer inquiries and process exceptions with the highest level of service. Essential Job Functions. Action highly regulatory processes on cardmember accounts with a high level of accuracy. Excellent written and verbal communication skills. Meet productivity expectations and internal quality standards. Follow policies and procedures and use sound ...