18 Guest service representative Jobs in Brookfield, WI
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Nothing Bundt Cakes - 256 is Hiring a Guest service representative Near Brookfield, WI
Healthcare, Vision, Dental, 401k with 4% match and PTO, Paid Training
Perfect job for the stay at home mom or retiree! You let us know what hours you can work. Full and Part Time available.
Boy-oh-Boy do we have a job for you! At NBC (Nothing Bundt Cakes) we sell, not only cakes, but JOY. Think about a time someone gave you a magnificent piece of cake to celebrate your awesomeness.
That feeling, the one you felt when you got your cake, that’s what we are selling. You could say, it’s Love.
This same love goes into everything we do at NBC Brookfield. From the front of the bakery to the back. We believe the reason our cake is so good is that it’s made and sold with love.
Our cake is top notch and our guests expect to get the same quality cake and experience every time they come to the store.
These are some of the ways we ensure a memorable experience for our guests, so they come back, again and again. That’s where you come in!
Position Summary
We are looking for a Guest Service Representative, also known as, Seller of Joy & Cake Ambassador ! We are looking for a very special kind of person to become a part of our bakery family.
We know that qualities like sincerity, warmth, hard work, and a little humor will take you far at NBC. The position of the Guest Services Representative (GSR) is to create a warm and welcoming environment in which to serve the NBC guests both in person and by telephone.
The GSR wears several different hats which includes decorating cakes, prepping materials for future orders, crafting, light cleaning and organizing orders / materials.
Looking to hire both Part-time & Full-time associates
Requirements
- Ability to Live Our Values - "Ohana" (Hawaiian for family), Deliver Excellence, Servant's Heart, Spirit of a Champion & Making Genuine Connections
- Genuine care for others’ needs
- Past retail, restaurant and / or bakery experience preferred
- Possess a strong sense of teamwork
- Attention to detail is a must
- Ability to follow instructions
- Has integrity and takes initiative
- Works well under pressure
- Outgoing and friendly personality
- Multi-tasking ability
- Strong sales ability
- Strong sense of urgency
- Ability to work off-site events and assist with marketing
Responsibilities
- Abide by all NBC bakery policies and procedures
- Assist other departments when necessary
- Introduce walk-in guests to the bakery and our products (tasting our products is a MUST )
- Suggest creative solutions to guests with walk-in orders
- Suggest the purchase of add-ons and retail to make the product a complete experience
- Assist phone-in guests with their orders
- Give cake presentations while performing quality control tests
- Operate and balance the POS (Point of Sale system) with accuracy and efficiency
- Have current and complete knowledge of prices, products and promotions
- Keep retail & work areas clean, swept and neatly merchandised throughout the day
- Ability to support crafting department
- Track inventory
Job Types : Full-time & Part-time
Schedule : Monday - Saturday, (SUNDAY OFF)
Benefits : 401K, Healthcare, Vision, Dental, Paid time off
Pay : $14.00 - $17.00 per hour
Our Culture at NBC is about being :
- Detail-oriented We love to get thing’s right the first time
- Outcome-oriented We thrive on our guest receiving the same awesome experience time and time again
- People-oriented Our team and our guests are the number one priority for our business
- Team-oriented We love the feeling of comradery and we have fun while building it
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner / operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor).
All inquiries about employment should be directed to the franchise owner / operator and not to Nothing Bundt Cakes Corporate.
Each franchise owner / operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
Last updated : 2024-04-27
Job Summary
Full Time
$30k-39k (estimate)
04/28/2024
05/11/2024
The job skills required for Guest service representative include Guest Service, Initiative, Futures, Promotion, Teamwork, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service representative positions, which can be used as a reference in future career path planning. As a Guest service representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service representative. You can explore the career advancement for a Guest service representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Representative job description and responsibilities
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/14/2022: Daytona Beach, FL
A guest service representative generally needs to have excellent communication skills.
01/24/2022: Newark, NJ
They work towards guests’ satisfaction by fulfilling their needs during their trip.
02/19/2022: Springfield, OH
Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.
12/09/2021: Long Beach, CA
Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.
02/22/2022: Lawrence, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Representative jobs
Celebrate Success and Learn to Deal With Failures.
02/09/2022: Orlando, FL
Learn the basics, then move on to bigger things.
12/21/2021: Sioux City, IA
Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.
03/03/2022: New Suffolk, NY
For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.
02/22/2022: Florence, AL
Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.
02/09/2022: Manchester, NH
Step 3: View the best colleges and universities for Guest Service Representative.
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