Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service and Operations Representative. In this role you will be asked to research, plan, and execute strategies to strengthen program participation and grow the business.

Duties:
Develop an implement strategies to reach/retain Curally program participants

Conduct participant satisfaction surveys.

Participate in the development and implementation of strategies to bring on new Curally clients.

Gathering and organizing operational data and reporting.

Various HIPPA compliant claims and value reporting.

Assist medical team with coordination of scheduling and management strategy to maximize resource allocation.

Other tasks/reporting as required.

Skills:
Marketing or Customer Service background preferred.

Strong communication skills (written and verbal).

Bachelors degree is preferred.

Exposure to clinical or medical fields is a benefit.

Joining our team as a Customer Service Representative offers the following benefits:
- Competitive pay rate
- Opportunities for career growth and advancement within the company
- Comprehensive training program to ensure success in the role
- Positive work environment with a supportive team

If you are passionate about delivering exceptional customer service and possess the necessary skills, we would love to hear from you. Apply now to join our team as a Customer Service and Operations Representative!

Job Type: Full-time

Pay: $20.00 - $24.50 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• Flexible schedule
• On-the-job training
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Commute:

• Brookfield, WI 53005 (Required)

Ability to Relocate:

• Brookfield, WI 53005: Relocate before starting work (Required)

Work Location: In person