Fulfills the mission of Norwich University by assisting in developing a residential community that promotes student development, leadership, inclusion, and student well-being and success.

This position includes a campus apartment for the length of employment with the University (occupancy while the University is not in session is allowed up to the last day of employment); reserved parking on campus in the civilian residence area; and $3,000 in Dining Dollars provided as a meal stipend in two installments of $1,500 for fall and spring semesters, respectively.

Salary: $42,000/year.

Essential Functions

• Oversees the operations of all traditional Civilian residence halls (roughly 700 students).
• Coordinates the development of programs and activities within the Commuter community with an emphasis on implementing department's curricular approach for first year and returning residents.
• Trains and develops student control desk and Corps Transition staff, including recruitment, selection, and supervision in coordination with peer Assistant Director.
• Assists the Director in developing positive residence hall communities and Civilian Student Experience.
• Coordinates control desk operations.
• Assists in student judicial processes.
• Maintains student success and retention records.
• Coordinates housing operations, including housing lottery, room assignments, and residential building access in conjunction with Director of Residence Life and Civilian Housing.
• Delivers and maintains an organized and timely occupancy reporting system.
• Assists in student billing, inventory, and programming purchases.
• Serves in the Student Affairs Duty Officer (SADO) on-call rotation while students are on campus.

Other Functions

• Maintains confidentiality or privacy of sensitive information as appropriate.
• Communicates with employees, students, and others in a respectful and clear manner.
• Serves on university committees, councils, workgroups, or other designated bodies as assigned.
• Achieves, maintains proficiency in, and utilizes institutional technology and other job-related equipment, including related systems and software.
• Speaks, reads, and writes in English.
• Communicates by telephone, email, letter, in person, or other means or device.
• Performs other tasks as assigned by supervisor.

• Bachelor's degree required; master's degree preferred.
• Experience supervising/advising college students and student groups, Residence Hall Association experience a plus.
• Experience with and knowledge of residential education/curriculum and programming a plus.
• Proficiency in MS Office (Word, Excel, SharePoint, Teams, and Outlook).
• Able to sit, squat, reach, push, pull, and manipulate related equipment; lift 20 pounds; travel outdoors to various parts of the campus.
• Work evening and weekend hours on a rotational basis.

Environmental Condition

• Indoor work at a computer workstation.
• Low level of exposure to noise, dust, fumes, vibrations, and temperature changes.

Norwich University is an Equal Opportunity Employer and is committed to providing a positive education and work environment that recognizes and respects the dignity of all students, faculty and staff. Reasonable accommodations will be made for the known disability of an otherwise qualified applicant. Please contact the Office of Human Resources at nuhr@norwich.edu for assistance.

All candidates must be legally authorized to work in the United States without requiring immigration sponsorship, including but not limited to non-immigrant visas such as H1B, STEM, or F1, now or in the future. A post offer, pre-employment background check will be required of the successful candidate.