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The Assistant Manager (Senior Supervisor) is a leadership role with expended responsibilities identified as having both an operational and people focus. The ideal candidate will manage team members and operations designated by the Manager of Reception.
In this role, you will have a strong focus on coaching and developing staff, collaborating with peer Senior Supervisors to ensure consistency across the Reception Team. Your role will oversee Leads and guide them in areas of hiring, coaching, development and managing the performance of all Receptionists. Your goal is to ensure we provide a customer-centric experience through each interaction and consistently communicate and support the implementation of Reception Best Practices.
Amazon is a fast-paced demanding corporate environment and we are committed to providing professional 5-star customer service with every interaction. Flexibility in working various hours and sometimes weekends is required in order to be available for the team you will manage.
Location: Seattle
Schedule: Monday through Friday, 7:20AM – 6:05PM (hours vary)
Wage: Starting Salary: $71,892.00 per year | Full Salary Range: $71,892.00 - $81,238.00 per year
Operational Responsibilities
Training
People Responsibilities
Customer Experience
Education
Experience
Required Experience:
Preferred Experience:
Demonstrable Skills
About Northwest Center
When People of all Abilities Learn and Work Together, Everyone Benefits. The purpose of Northwest Center is to change society so that people of all abilities engage with each other fully in classrooms, workplaces, and the community. Legally structured as a 501(c)3 nonprofit corporation, Northwest Center is more broadly a "for-purpose" organization that uses and blends the best techniques of human services, business, and philanthropy in innovative ways.
As a social enterprise organization, Northwest Center proves to the world every day that employing people of all abilities can be a powerful competitive advantage. Northwest Center’s businesses generate over $5 million annually that Northwest Center reinvests into human services while covering 100% of the overhead expense of the organization and building cash reserves for future sustainability.
Northwest Center’s mission is to promote the growth, development, and independence of people with disabilities through programs of therapy, education, and work opportunity
Northwest Center is committed to offering reasonable accommodations to applicants with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at jobs@nwcenter.org.
At Northwest Center, we do not just accept diversity and inclusion — we celebrate it, support it, live it, and flourish in it to benefit our employees, the community, and our clientele. We believe that our strength lies within our diversity and the forward motion towards a day when people of all abilities can learn and work together.
We believe that curiosity and critical thinking are essential to the dialogue and improving decision-making, planning, resource allocation, and how we treat others. Our goal is to create and implement more equitable practices, policies, and culture. To be equitable means to value and respect individuals from all cultural backgrounds, genders, races, identities, and abilities. Northwest Center is proud to be an equal opportunity employer, including disability and veterans’ status.
IND123 #LI-BI1
Full Time
Social & Legal Services
$143k-196k (estimate)
02/03/2024
04/30/2024
nwcenter.org
RENTON, WA
100 - 200
1965
GRETCHEN SCARBROUGH
$10M - $50M
Social & Legal Services
We envision a day when all people have the same opportunities to grow, contribute to our society and enjoy a fulfilling life. Since 1965, our mission has been to promote the growth, development and independence of people with disabilities through programs of education, rehabilitation and work opportunity. Northwest Center employees embody our commitment to diversity and inclusion. Each of our business divisions is unique, offering a micro-community that is also part of the larger non-profit organization and mission. Our passionate staff members are connected by our core value of inclusion for ...people of all abilities. Our corporate headquarters are located in Seattle and we operate throughout Washington State. For more information and to get involved, visit: www.nwcenter.org Like us on Facebook - www.facebook.com/nwcenter Follow us on Twitter - www.twitter.com/nwcenter Subscribe to our YouTube Channel: www.youtube.com/nwcenter
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