***Must be fully bilingual (english/spanish)***

3 days at our Hunter's Creek location, 2 days at our St. Cloud location, transitioning to full-time at Hunter's Creek after 3 months

Who are we?

NONA TAX INC is a small business located in Orlando, FL. Our business is professional, agile and customer service oriented.

Our business environment includes:

• Modern offices
• Growth opportunities
• Positive environment

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

• Keep the front desk tidy and presentable with all necessary material (pens, printer paper, etc.)
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Scheduling appointments for potential and current clients
• Call clients to confirm their appointments, the day before
• Receive letters, packages etc. and distribute them
• Check, sort and forward emails
• Keep an inventory of office supplies
• Keep updated records and files
• Take up other duties as assigned

Requirements and skills

• Proven experience as front desk representative, agent or relevant position (preferred)
• Familiarity with office machines (e.g. fax, printer, scanner, etc.)
• Knowledge of office management and basic bookkeeping (preferred)
• Proficient in Spanish and English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• High School diploma; additional qualifications will be a plus

Job Type: Full-time

Pay: $17.00 per hour

Idioma:

• Spanish and english (Obligatorio)

Work Location: In person