Job Summary:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and ensuring their satisfaction.

Responsibilities:
- Communicate with customers via phone, email, and chat to provide assistance and resolve any issues or concerns
- Upsell products and services to customers to maximize sales opportunities
- Maintain accurate and detailed customer records through data entry
- Handle outbound calls to follow up with customers and provide updates on their inquiries or orders
- Provide excellent phone etiquette and professional communication skills at all times
- Assist customers in multiple languages, including English and , to ensure effective communication
- Collaborate with other team members to address complex customer issues and find appropriate solutions

Experience:
- Proven experience in a customer service role, preferably in a call center or similar environment
- Strong sales skills with the ability to upsell products and services
- Excellent verbal and written communication skills
- Proficient in data entry and navigating computer systems
- proficiency in English and Spanish is highly desirable
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills and the ability to handle difficult customer situations with patience and empathy

Join our team as a Customer Service Representative and enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth. Apply today to be part of our dynamic team!

Job Type: Part-time

Pay: $11.40 - $16.00 per hour

Expected hours: 6 – 20 per week

Benefits:

• Flexible schedule

Experience level:

• No experience needed

Shift:

• Day shift
• Evening shift
• Split shift

Work setting:

• In-person

Ability to Relocate:

• Lakewood, CO 80232: Relocate before starting work (Required)

Work Location: In person