Primary Responsibilities:

While your responsibilities and duties are subject to change at the Company’s discretion, the following summary sets forth your anticipated initial responsibilities.

The Account Executive is primarily responsible to prospect, onboard, and scale new business and ensure the highest quality of service and resolution to customers.

Essential Job Duties:

• Prospecting, cold calling and closing new clients 
• Assisting clients in achieving positive ROI
• Creating pitch and sales material
• Providing direct link between clientele and company
• Gain a deep understanding of clients needs and expectations
• Nurturing client relationships and creating positive experience
• Retaining customer business
• Overcome challenges and resolve customer issues professionally
• Provide feedback to sales and marketing on customer pain-points
• Recommending strategic optimizations and products to clientele
• Attending trade shows and training sessions
• Tracking and accurately distributing client funds
• Create performance based reports for clients 
• Deliver client-focused solutions
• Continually look for opportunities within key accounts (downlines, expanding budgets, etc)
• Speaking with customers on the phone regularly and providing superior customer service and support
• Additional duties as assigned

Essential Skills/Abilities:

• Excellent written and verbal communication skills
• Ability to work on computers and phones at the same time 
• Great organizational skills a must
• Previous experience presenting in groups
• Positive outlook and upbeat personality, good phone etiquette
• Ability to work with all levels of management and team members
• Ability to solve complex problems
• Ability to take initiative, needs little to no supervision

Technical Skills/Abilities:

• Superior technical abilities including Google Suite, specifically email, calendar, Zoom, Slack, Gong, creating decks, documents and formatting/formulating sheets
• Familiar with NGL technologies and the ability to use the functionality of such systems
• Typing 50 WPM
• Understanding basic CRM (Customer Relationship Management) /software functionality. 

Education Requirements:

• High School Diploma or GED Required
• Associate Degree Preferred
• BS/BA Preferred

Compensation:

• $20.00/hour Commission
• Earning Potential: $50k-$70k annually

SUPERVISORY RESPONSIBILITIES

None

COMPETENCIES

• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Occasionally required to stand
• Occasionally required to walk
• Continually required to sit
• Continually required to utilize hand and finger dexterity

• While performing the duties of this job, the noise level in the work environment is usually quiet.
• Specific vision abilities required by this job include: Close vision, Peripheral vision; Depth perception, and the ability to adjust focus.

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

EEOC STATEMENT

NextGen Leads provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.