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15 IT Support Technician Jobs in Milwaukee, WI

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IT Support Technician
Next Door Milwaukee, WI
$43k-52k (estimate)
Full Time | Restaurants & Catering Services 0 Months Ago
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Next Door is Hiring an IT Support Technician Near Milwaukee, WI

Position Overview:

Serves as the first level point of contact for users. Provides analysis and resolutions to problems. Performs routine maintenance of hardware and software as required and assists in integration and implementation of technology for agency.

Responsibilities:

  • Diagnose and resolve computer hardware, software and network problems.
  • Install and configure computer hardware and software.
  • Provide both first level telephone and second level onsite support services.
  • Work with vendors and other Next Door personnel to resolve technical issues.
  • Ensure that back-up system for the network operates properly and conduct routine timely checks of back-ups.
  • Maintain all pertinent records including project status reports. Promote effective use of available technology.
  • Perform installation of new software on systems.
  • Provide basic assistance and introductory training of all new hardware and software.
  • Keep current on new hardware and software by attending technical conferences and seminars, reading trade magazines periodicals and by engaging in self-improvement activities.
  • Aid in introducing new personnel to system.
  • Implement both internal and external security safeguards.
  • Perform other duties as assigned.
  • Replace and repair (or arrange for the repair) hardware as required. Train and update employee/end users on proper network usage. Provide technical support to employee/end users.
Qualifications
  • Associate’s degree in IT, Computer Science or network certification, and a minimum of 3 years related experience and training system administration.
  • 3-5 years of PC/Server support and troubleshooting experience.
  • Experience supporting Windows 10, MS-Office and Office 365.
  • Solid understanding of Windows Server operating systems.
  • Excellent organizational, oral and written communication skills.
  • Ability to work with limited supervision.
  • Ability to work effectively with a diverse population.
  • Time management skills.
  • Multi-task oriented.
  • Flexible work schedule including overtime.
  • Excellent organizational, interpersonal, and communication skills.
  • Confidentiality is required.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Restaurants & Catering Services

SALARY

$43k-52k (estimate)

POST DATE

04/13/2023

EXPIRATION DATE

05/07/2024

WEBSITE

nextdoornewhaven.com

HEADQUARTERS

NEW HAVEN, CT

SIZE

<25

FOUNDED

2018

CEO

DOUGLAS S COFFIN

REVENUE

<$5M

INDUSTRY

Restaurants & Catering Services

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About Next Door

We are a community bar and restaurant that celebrates local craft beer and features creative cocktails, Mediterranean bites and New Haven Style Pizza. When you come to Next Door you are welcomed into a space built by passion and a committed team. Our staff is like family and we want you to feel at home, but most importantly; to SHARE your food, EAT with your hands and have FUN. We bring you the same quality and taste every time with fun seasonal menu changes you can get excited about each visit! #seeyounextdoor

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The job skills required for IT Support Technician include Troubleshooting, Technical Support, Installation, Computer Science, Computer Hardware, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Technician. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for IT Support Technician positions, which can be used as a reference in future career path planning. As an IT Support Technician, it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Technician. You can explore the career advancement for an IT Support Technician below and select your interested title to get hiring information.

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If you are interested in becoming an IT Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on IT Support Technician job description and responsibilities

They help businesses and consumers optimize the use of their computers.

01/16/2022: Beaumont, TX

Computer support specialists maintain computer networks and provide technical help to computer users.

02/10/2022: Corpus Christi, TX

Provided complete technical support and guidance to users for all software and hardware.

01/29/2022: Greensboro, NC

Provided computer help desk support via telephone communications with end-users.

12/23/2021: Boulder, CO

Technical support technicians often work for companies to maintain network systems.

01/04/2022: Bradenton, FL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on IT Support Technician jobs

Must be willing to learn new task as the customers have very specific software and support requirements.

03/12/2022: Idaho Falls, ID

Must have own vehicle for local travel to provide onsite support when required.

02/17/2022: Tacoma, WA

Earn an associate or bachelor's degree.

02/09/2022: Portsmouth, NH

Earn tech-related certifications.

01/21/2022: Atlantic City, NJ

Practice to fix common computer problems.

01/09/2022: Santa Rosa, CA

Step 3: View the best colleges and universities for IT Support Technician.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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