15 IT Support Technician Jobs in Milwaukee, WI
Next Door Foundation is Hiring an IT Support Technician Near Milwaukee, WI
Job Details
Description
Position Overview:
Serves as the first level of support for users. Provides analysis and resolutions to problems. Perform routine maintenance of hardware and software as required and assists in integration and implementation of technology for the agency.
Responsibilities:
- Diagnose and resolve computer hardware, software, and network problems.
- Install and configure computer hardware and software.
- Provide both first level telephone and onsite support services.
- Ensure that back-up system operates properly and conduct routine timely checks of back-ups.
- Perform installation of new software on systems.
- Provide basic assistance and introductory training of new hardware and software.
- Aid in introducing new personnel to system.
- Implement both internal and external security safeguards.
- Perform other duties as assigned.
- Replace and or repair (or arrange for the repair) of hardware as required.
Position Specific Requirements:
- Must have access to a personal vehicle to use daily, maintain a valid driver's license and automobile insurance with liability limits of $300,000 (bodily injury) and $25,000 (property damage for each occurrence).
- Transport/Move equipment such as computers and mobile devices on a regularly basis.
- Occasional travel to multiple sites as needed.
Accountability and Performance Requirement
All staff members are accountable for knowing and performing the responsibilities associated with their individual position in an efficient and effective manner, understanding that each of us plays an integral role in the success of our mission.All staff will support the agency mission, vision, standards of conduct/code of ethics and strategic directions and support administrative decisions.This must be demonstrated by maintaining a positive work environment, and by behaving and communicating in an appropriate manner with children, families, coworkers, supervisors and the public while achieving performance expectations.
Qualifications
- Associate degree in computer science or network certification, and a minimum of 3 years related experience and training system administration.
- 3-5 years of PC/Server support and troubleshooting experience.
- Experience supporting Windows 10, MS-Office, and Office 365.
- Good understanding of Windows Server operating systems.
- Excellent organizational, oral, and written communication skills.
- Ability to work with limited supervision.
- Ability to work effectively with a diverse population.
- Time management skills.
- Multi-task oriented.
- Flexible work schedule including overtime.
- Excellent organizational, interpersonal, and communication skills.
- Confidentiality is required.
Safety and Health
Next Door is committed to providing a safe work environment and to fostering the well-being and health of its employees. An essential part of each employees’ job is the development of safe working practices and the observance of safety rules, including:
- Always Following safety warnings and directions.
- Using personal safety devices when required.
- Reporting any unsafe conditions to supervisor.
- Following process for reporting suspected child abuse and neglect.
- Reporting unsupervised children, after ensuring child’s safety.
Physical Demands
- Primarily active work; occasionally lifting, holding, or moving up to 50 lbs.
Physical Activity
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this position, the employee is regularly required to sit/stand andmovefreely throughout the day.
- Must be able to lift 50 lbs.
- The employee must also climb stairs and walk frequently, with bending, twisting, and reaching. Must be alert with good vision, with the ability to hear, speak and read.
Work Environment
- Mainly office/early childhood center setting with travel between sites is required.
Job Summary
Other
$39k-48k (estimate)
11/17/2022
06/11/2024
The job skills required for IT Support Technician include Troubleshooting, Technical Support, Installation, Computer Science, Computer Hardware, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Technician positions, which can be used as a reference in future career path planning. As an IT Support Technician, it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Technician. You can explore the career advancement for an IT Support Technician below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Technician jobs
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Step 3: View the best colleges and universities for IT Support Technician.
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