17 Desktop Support Technician Jobs in Milwaukee, WI
NTT DATA Americas, Inc is Hiring a Desktop Support Technician Near Milwaukee, WI
Job Details
We are currently seeking a Desktop Support Technician to join our team Onsite in Milwaukee, Wisconsin.
Job Description:
- Basic troubleshooting, parts replacement, systems upgrades, deployment, and repair on desktops / notebooks/printers.
- Identifies potential issues that could adversely impact end user experience and takes corrective action.
- Make policy recommendations to their managers and be an escalation point for less experienced team members.
- Well-rounded knowledge of the policies and procedures for their work area.
- Work may require discretion and independent judgment for non-routine matters. However, the primary focus of work activity is predominately routine.
- May respond to calls after normal business hours per leader instructions.
- Performs troubleshooting, parts replacement, system upgrades, basic deployment, and repair on desktops / notebooks/ printers.
- 2 years of relevant Field Tech/ Desktop Support experience.
- 1 years of Imaging experience required.
- 1 years of experience with Windows operating system environment.
- 1 years of experience with troubleshooting, parts replacement, systems upgrades, deployment, and repair on desktops / notebooks / printers.
- Solid client service skills.
- High School Diploma or equivalent required Undergraduate degree or some college coursework preferred.
- A desktop or equivalent skill set is required; additional certifications for various hardware platforms may be required.
- Ability to physically perform general office requirements.
- Must be able to perform essential responsibilities with or without reasonable accommodations.
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this onsite role is $22.00 - $27.00/hour USD. This range reflects the minimum and maximum target compensation for the position across all locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.
This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally required benefits.
NTT DATA Services is a recognized leader in IT and business services, including cloud, data, and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Job Summary
Full Time
$50k-63k (estimate)
04/11/2024
06/10/2024
The job skills required for Desktop Support Technician include Troubleshooting, Desktop Support, Operating System, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Technician job description and responsibilities
Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.
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Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.
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Perform upgrades and configuration of desktop and related peripherals.
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Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.
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The Desktop Support Technician provides technical support of desktop and laptop computers, applications, and related technology.
01/23/2022: Vallejo, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Technician jobs
Earn bachelor's degree or equivalent.
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Gain experience with operating systems.
12/19/2021: Springfield, OH
Practice fixing common computer problems.
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Seek technical support positions.
01/21/2022: Santa Rosa, CA
TAKE A RELEVANT TRAINING PROGRAM.
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Step 3: View the best colleges and universities for Desktop Support Technician.
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