22 Client Services Specialist Jobs in Nashville, TN
NESCO Resource is Hiring a Client Services Specialist Near Nashville, TN
Department: Marketing Services Organization (MSO)
Position Overview: As a Client Services Specialist II within the Marketing Services Organization, you will be instrumental in managing creative project intake and workflow using Adobe Workfront. Your role is pivotal in delivering efficient and optimized shared services operations, supporting the Marketing Services Operations Manager.
Responsibilities:
- Project Intake and Workflow Management:
- Monitor new creative requests via Adobe Workfront, ensuring accuracy before assigning to the appropriate team.
- ssist in assigning work, resource allocation, and capacity management within Adobe Workfront and other platforms.
- Collaborate with the traffic team to develop intake forms, project templates, and workflows.
- Client Communication and Support:
- Serve as the primary point of contact for marketing requesters, providing proactive updates throughout the work lifecycle.
- Independently handle client-facing communication, ensuring excellent customer service.
- Match client needs with appropriate service offerings.
- Operational Excellence:
- Drive operational excellence through collaboration across various teams.
- Ensure efficient routing of requests across the MSO spectrum, adhering to SLAs.
- Experience: 3 years preferred
- Education: Bachelor's Degree preferred
- Other Preferred/Required Experience:
- dobe Workfront experience preferred
- Proven client support experience, adaptable to various personalities
- bility to develop partnerships and be a trusted resource for clients
- Strong written, verbal, and non-verbal communication skills
- Experience in complex, matrixed organizations
- Strong analytical skills, deadline-driven, with attention to detail
- Track record of learning and applying new technologies
- bility to communicate technical concepts to non-tech-savvy users
- Identifying ways to improve operational processes
- Balancing priorities under tight time constraints
- Positive approach to challenges, with creativity and collaboration
- Willingness to assist wherever needed
Job Summary
Full Time
$47k-62k (estimate)
04/27/2024
05/10/2024
nescoresource.com
Cleveland, OH
1,000 - 3,000
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The following is the career advancement route for Client Services Specialist positions, which can be used as a reference in future career path planning. As a Client Services Specialist, it can be promoted into senior positions as a Client Service Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Specialist. You can explore the career advancement for a Client Services Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Client Services Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Services Specialist job description and responsibilities
A Client Services Specialist also assists Account Managers to ensure a high level of customer service.
02/02/2022: Kennewick, WA
Build and nurture strong personal relationships with clients.
03/23/2022: Madison, WI
Perform other administrative duties as required to build business for clients.
02/09/2022: Atlanta, GA
The Client Services Specialist examine, monitor, manage the client and talent agreements, ensuring that all contracts are executed accurately and error-free.
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A positive attitude and the ability to build relationships with clients to provide non-technical problem resolution.
01/14/2022: Albany, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Services Specialist jobs
Communicate clearly with customers.
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Know how to close a conversation.
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Learn How to Use Data Analysis / Reporting tools.
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Stay Updated on the Latest Digital Marketing Trends.
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Build and nurture strong personal relationships with clients.
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Step 3: View the best colleges and universities for Client Services Specialist.
