• Answer incoming calls, make outgoing calls to clients
• Track call log
• Experience with Google Calendar, Google Mail, Google Sheets, Google Voice & text 
• Transmit information or documents to customers, using computer, mail, or email. Provide information to walk in clients, about the courses or services provided. Provide information and answer client's questions.
• Send client thank you emails to clients & referrals. Enroll clients in classes.
• Register clients using the office database and complete paperwork electronically and/or manually.
• Add detailed notes to the student profile after speaking to client or student for effective intra office communications.
• Process payments using office database; collect occasional check payments or cash
• Conduct reminder calls for specific group courses
• Schedule driving appointments and cover new client inquiry calls(Potential Clients)
• Team Player
• Maintain iPads and charge each day
• Review all paperwork to be scanned, including outside records. After performing a quality check, upload Driving Evaluations into students profile in Teachworks
• Maintain & Disinfect Office area keeping it clean
• Other projects as assigned

• Energetic, dependable, professional, person who enjoys working in a fast paced environment in a small office setting. Qualities needed include great communication skills and excellent customer service who can adapt to changes quickly. Knowledge of general office procedures; good organizational and multitasking skills and attention to detail; aptitude to learn new processes and procedures. Handle interruptions with finesse and professionalism; Delegate certain tasks and coordinate with your team; Experience using multiple telephone-line systems. Must be able to work in a team environment and work independently, as well.
• Multi-task
• Valid ID
• Must pass a background check

Job Summary