Overview

The IS Project Manager is a key liaison between business stakeholders and NCH IS. The IS Project Manager will be primarily responsible for managing medium to large-scale projects. The IS Project Manager will perform project management for new system implementations, large-scale upgrades of existing systems, special focus projects requiring multiple resources and expertise from across the enterprise. The IS Project Manager will require a high-level of management and organization to be successful.

This is a full time, first shift, benefits eligible position. This position is hybrid, with occasional in office work when needed. 

Location: 

Near East Office Building

431 S. 18th Street

Columbus, Ohio 43205

United States

Why Nationwide Children's Hospital?

The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children’s Hospital, Where Passion Meets Purpose.

Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission.

We’re 14,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we’ll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.

Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.

Nationwide Children’s Hospital. A Place to Be Proud.

Responsibilities

Project Management

• Establishes key relationships with stakeholders and front-line leaders, Physicians, as well as influential staff members within Behavioral Health.
• Leads Behavioral Health Epic application, non-Epic application & data-driven projects.
• Assists with Behavioral Health IS Project Intake request submissions and tracking through Voting and Acceptance via a BH Project Portfolio view.
• Leads project teams to ensure scope, timelines, deliverables, budgets and quality are meeting and exceeding expectations.
• Lead project teams through all phases of life cycle development on complex large-scale projects.
• Effectively lead project team through the scope development process on medium to large scale implementations.
• Leads multiple medium to large scale projects and project teams simultaneously.
• Demonstrate strong decision-making skills and can provide recommendations on and implement policy and process improvement opportunities.
• Develop a project schedule in accordance with industry standard and CHI IS specific methodologies.
• Develop a project schedule which details the begin/end dates, tasks, resources, milestones, and expectations of all project resources (people, equipment, vendors, systems, dollars, etc.).
• Maintain the accuracy of the project schedule in conjunction with vendors, resource managers, and key stakeholders.
• Create and maintain project documentation as appropriate for every project assigned.
• Provide feedback on assigned team members’ performance routinely to the resource managers.
• Contribute to the definition of project goals, alignment of those goals with organizational goals and ensure success criteria are defined during project initiation.
• Appropriately set and manage customer and team expectations.
• Establish meeting agendas in advance of project meetings; coordinate attendees and their contributions/deliverables for each meeting; manage meeting times and topics; at the end of each meeting summarize important decisions made, what action items are due and by whom, when the next meeting will occur.
• Maintain an issues list and manage the deliverables and resolution of those issues in an effective and timely manner; use judgment in escalating issues when appropriate.
• Effectively utilize appropriate tools to communicate project information to a broad audience.
• Ensure system test plans are developed, approved, and implemented.
• Assure effective project hand-off to support teams.
• Assure disaster recovery, security, and availability is addressed as a part of the project.
• Assist in managing the vendor(s) relationship; manage vendor work effort to contract and scope document.

Project Quality Management

• In conjunction with the Managers and Directors, manage the external vendor relationship ensuring optimal performance and project outcomes.
• Develop pre- and post-implementation studies to measure project achievement of goals and capture lessons learned.
• Seeks regular project reviews from peer Project Coordinators, managers, and/or directors to ensure quality project delivery.

Planning and Budgeting

• Work with customers and IS managers/directors in the planning and budgeting of assigned capital and operating projects.
• Effectively manage projects to the approved budget.
• Minimize project change orders that impact project cost and schedule.
• Accountable and responsible for managing the project budget and making budget decisions and recommendations in partnership with the responsible manager or director.

Project Management Office Team

• Provide input to and seek direction from Behavioral Health leadership on project prioritization.
• Work with PMO to enhance project management techniques and methods.
• Work with IS Managers and Customers to ensure unified goals are being met.
• Provide regular IS project status reports consumable by all levels of management.

Qualifications

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Bachelor’s degree, or equivalent experience, required.
• Project Management Certification recommended; otherwise, demonstrated career path and plan for future attainment of certification.
• 3 to 7 years experience information systems management, project management, and systems implementations.
• 1 to 3 years previous healthcare experience desirable.
• Strong skills in the use of PC desktop applications such as Word, Visio, Excel, PowerPoint, MS Project.
• Excellent written and verbal communication skills with ability to communicate with staff, management, end users and vendors.
• Proven track record in successful project completion (on-time, on-budget, goals met).
• Knowledge of operating systems, application development, database management, interface engines.
• Proven experience in leading large-scale projects through all phases of the project management development life cycle including extensive scope development.
• Demonstrated ability to lead multiple medium to large scale projects simultaneously while effectively meeting all deadlines and budgets.
• Demonstrated ability in team development, management, and consensus-building.
• Knowledge of information systems principles, methodologies and assumptions required.

MINIMUM PHYSICAL REQUIREMENTS:

• Position requires ability to talk, listen and type.
• Ability to interact with customers and information systems personnel.

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. EOE M/F/Disability/Vet