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The National Museum of African American Music is seeking a full-time, enthusiastic Guest Experience Associates who will be responsible for a successful guest experience in the Museum. As the first point of contact for our guests and visitors, each GEA provides a high level of customer service and satisfaction to ensure an excellent experience for all visitors. Each GEA is responsible for a broad range of activities including selling tickets and memberships, retail sales, overseeing access control, engaging with guests in the exhibit spaces, handling questions and complaints, monitor guest compliance with Museum safety/visitor protocols, and facilitating entry/egress from exhibits or public spaces.
NMAAM is the only museum dedicated to preserving the legacy and celebrating the accomplishments of the many music genres created, influenced, or inspired by African Americans. The Museum shares the story of the American Soundtrack, integrating history and interactive technology to bring the musical heroes of the past into the present.
What We Offer for Full Time Staff:
Essential Duties and Responsibilities:
Education and Experience:
Knowledge/Skills/Abilities
All Staff Duties:
NMAAM is an equal opportunity employer.
Full Time
Arts & Culture
$42k-55k (estimate)
01/11/2023
04/07/2024
nmaam.org
NASHVILLE, TN
50 - 100
2011
PAULA L ROBERTS
$5M - $10M
Arts & Culture
As the only museum dedicated to all dimensions of African American music, The National Museum of African American Music (NMAAM) will showcase over 50 music genres created or impacted by African Americans, honor the legacy and legends of this diverse music and detail the impact this music has on musicians and consumers around the world.
The following is the career advancement route for Guest Experience Associate positions, which can be used as a reference in future career path planning. As a Guest Experience Associate, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Experience Associate. You can explore the career advancement for a Guest Experience Associate below and select your interested title to get hiring information.