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We are a property management company in Nashville specializing in short term rentals. As a Guest Satisfaction specialist, your role is crucial in ensuring a high level of guest communication while maintaining standards and homeowner satisfaction. You will be responsible for effectively communicating with guests throughout their stay, managing their inquiries and concerns, and ensuring a seamless experience. Additionally, you will work closely with homeowners to address their needs and maintain the quality of their properties.
We are looking to hire a full-time hourly team member for our guest satisfaction team. Our shift times are either 8am-4pm or 4pm-Midnight, but can be flexible for the right candidate. We are looking for someone available 1-2 days in office for the 8am-4pm shift and the other shifts being 4pm-midnight remotely. Our team rotates weekends and holidays, flexibility and availability for this is required. Pay for this position is hourly from $18-$21/hr.
Please submit a cover letter with your application. Applications submitted without a cover letter will not be considered.
Responsibilities:
JOB REQUIREMENTS
Note: This job description is a general outline of the responsibilities and requirements for a Guest Communication and Satisfaction Specialist in a short-term rental property management company in Nashville. The specific duties and qualifications may vary based on the company's needs and objectives.
Job Types: Full-time, Part-time
Pay: $18.00 - $21.00 per hour
Expected hours: 32 – 40 per week
Benefits:
Schedule:
Application Question(s):
Experience:
Shift availability:
Ability to Relocate:
Work Location: Hybrid remote in Nashville, TN 37210
Part Time | Full Time
$30k-39k (estimate)
06/27/2023
06/20/2024
theleasekillers.com
Nashville, TN
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