About Us

The vision of the National Council for Mental Wellbeing is to make mental wellbeing, including recovery from substance use challenges, a reality for everyone. Despite overwhelming need, nearly 30 million people across the U.S. do not have access to comprehensive, high-quality, affordable mental health and substance use care when they need it.

Founded in 1969, the National Council is a membership organization that drives policy and social change on behalf of nearly 3,300 mental health and substance use prevention, treatment and recovery organizations and the more than 10 million children, adults and families they serve. We advocate for policies to ensure equitable access to high-quality services and support. We build the capacity of mental health and substance use treatment organizations. And we promote greater understanding of mental wellbeing as a core component of comprehensive health and health care. Through our Mental Health First Aid (MHFA) program, we have trained more than 3 million people in the U.S. to identify, understand and respond to signs and symptoms of mental health and substance use challenges.

The National Council is growing rapidly to meet this moment; both our budget ($77M) and passionate staff (250 ) have grown more than 50% since 2020. In addition, while we maintain office space in Washington, DC, we are a remote-first organization, meaning our employees work remotely from their locations across the United States.

We are an equal opportunity employer. We embrace diversity and commit ourselves to creating an inclusive environment for everyone.

Position Summary

The Senior Director, IT Program Management will lead comprehensive organization-wide information technology (IT) programs that consist of multiple projects including but not limited to implementing agile methodologies, system integrations and enhancements, Data Strategy and Governance launch, that enable organization excellence and efficiency. This position involves engaging with executive-level stakeholders, championing the implementation of agile processes and spearheading an IT cross organization project prioritization committee. Reporting directly to the VP of IT, the Senior Director, IT Program Management is responsible for strategic program management and ensuring the alignment of IT initiatives with organizational goals and highest stakeholder/customer satisfaction.

This is a people manager role with 2-4 direct reports. While this position can be done remotely from anywhere in the US, you must occasionally accommodate work our Washington, DC business hours of 8:30 AM to 5:00 PM ET.

Key Responsibilities

Program Leadership

• Lead and oversee multifaceted programs comprising multiple projects, ensuring seamless coordination and alignment with strategic objectives.
• Implement and refine program management methodologies to drive efficiency and excellence in project delivery.
• Spearhead the development and maintenance of program plans, emphasizing strategic goals and measurable outcomes.
• Supervise a team of 2-4 direct reports

IT Project - Prioritization Leadership

• Chair the IT project prioritization efforts, driving discussions to align project initiatives with organizational priorities.
• Collaborate with key stakeholders to define and refine project priorities based on business needs and strategic imperatives. Executive Stakeholder Interaction
• Engage with executive-level stakeholders to understand business requirements, communicate program objectives, and provide regular updates on project statuses.
• Foster strong relationships with executives, ensuring a clear understanding of IT initiatives and their impact on overall organizational goals.
• Perform duties comparable to an Agile Product Owner Agile Process Implementation
• Champion the transition to agile delivery practices, fostering a culture of continuous improvement and adaptive project management.
• Collaborate with cross-functional teams to implement and enhance agile methodologies, ensuring efficient and effective project execution.

Risk Management

• Identify and mitigate risks associated with program and project delivery, ensuring proactive measures are in place to address potential challenges.
• Implement strategies to manage changes to scope, schedule, and costs, ensuring minimal impact on project outcomes.

Required Qualifications

• Minimum 7 years of IT project management with expertise in implementing program management methodologies and agile practices
• Bachelor’s degree in information technology, or equivalent experience
• PMP (Project Management Professional) Certification or equivalent
• Experience leading project steering committees and regularly engaging with executive-level stakeholders
• Exceptional leadership and communication skills, with the ability to influence and collaborate at all organizational levels
• Strong analytical and problem-solving capabilities
• Excellent written and verbal communication skills

Preferred Qualifications

• Prior experience with Dynamics 365 CRM
• Prior experience with implementing a Learning Management System
• Prior experience working in an association / non-profit industry
• Scrum or Agile Practitioner Certification
• Mastery of IT Software Development Life Cycle (SDLC)