Patrick Dealer Group is seeking fulltime team members for our Business Development Center providing sales support at BMW, MINI, Cadillac, Volvo, Jaguar, Land Rover, Genesis and Hyundai. As a valued and respected member of our winning team, you will be surrounded by an encouraging work environment that provides tools for success. We are family owned and committed to providing a positive work culture while providing Best-in-Class customer satisfaction.... that's the Patrick Promise!

JOB DESCIPTION

As a member of the Business Development team, you will be handling inbound calls and contacting customers through multi-channel communications including phone, text, and email. Our training program will provide the right candidates with in-depth knowledge to be a true resource for our customers and to grow professionally.

BENEFIT PACKAGE

• Competitive pay($16/hr) plus top bonus / incentives
• Generous earning potential: $55,000-$80,000
• Medical / Dental / Eye Insurance
• Long-term / Short-term Disability / Life Insurance
• FSA
• 401k
• Paid Vacation
• Free lunch Saturday
• Professional Development/Training Provided
• Career Path/Opportunities
• Company Product/Service Discounts

JOB RESPONSIBILITY

• Create and drive sales traffic into the dealership
• Improve dealership communications and lead management
• Set appointment(s) and follow up on no show appointments
• Comprehend and share valuable vehicle information with customers
• Improve sales customer retention
• Increase sales profitability
• Manage and maintain VinSolutions CRM database
• Manage incoming leads through consistent and constant follow up
• Track daily phone calls, appointments and shows
• Meet monthly goals

JOB QUALIFICATIONS

• Demonstrated First Class customer service skills
• BDC Dealership experience is preferred, but will train the right candidate
• Attention to detail, excellent organizational skills, ability to work with minimal supervision
• Strong oral and written communications
• Ability to work with computer applications including email, web applications, MS Office products: Word: Excel, Microsoft Edge
• Multi-task with phone, and software applications simultaneously
• Professional appearance
• Pass background check and drug screening
• Must have clean and valid driver's license
• We are an equal opportunity employer and a drug free workplace

The Patrick Dealer Group is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Type: Full-time

Pay: $55,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Supplemental pay types:

• Bonus opportunities
• Commission pay

Weekly day range:

• Monday to Friday
• Rotating weekends

Work setting:

• Call center
• In-person

Ability to Relocate:

• Schaumburg, IL 60173: Relocate before starting work (Required)

Work Location: In person