5 IT Help Desk Technician Jobs in Golden, CO
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MY3TECH INC is Hiring an IT Help Desk Technician Near Golden, CO
Job: Call Center - IT Help Desk
Job ID: 62650
Location : 3500 Illinois Street Suite 2500 Golden, Colorado 80401-0000
Client : State of CO( Jefferson County)
Consultant pay rate: $35 /hr on W2 (All Inclusive)
Full-time professional work experience in Business and/or Information Technology. May require an associate degree in a related area and at least 6 year or equivalent experience in the field or in a related area. Substitutions: Accredited college training may substitute for the required work experience, with a maximum substitution of four (4) years. (Fifteen (15) semester hours in Information Technology or a related area is required.) Accredited graduate training in the above area may substitute for the required work experience, with a maximum substitution of two (2) years. Successfully completion of an Information Technology Certification program, may substitute for the required work experience with a maximum substitution of two (2) years. (Proof of certification must accompany application.) One (1) year of work experience as a Systems Administrator-Associate and Help Desk Coordinator-Intermediate may substitute for all of the required experience.
The best candidate for this position will have extensive and current experience in the imaging and preparing desktop computer equipment directly to end users as part of the annual computer refresh. Asset management, verbal and written communication, excellent customer service skills on the phone and in person. Candidate must be local, have a clean driving record, reliable transportation. Must be able to take direction and also work independently when necessary.
Experience working with an IT ticket system required. Service Now experience with incident, requests and asset management are preferred.
The working shift is a 9x80 schedule with remote work on Friday and every other Friday off. All other days are not eligible for remote work. Candidate must be local for in-person interviews and reporting to work on scheduled days.
Job Type: Contract
Pay: $30.00 - $35.00 per hour
Benefits:
- Flexible schedule
Experience level:
- 6 years
- 7 years
- 8 years
- 9 years
Schedule:
- 8 hour shift
- Weekends as needed
Experience:
- Help desk: 1 year (Preferred)
- Windows: 1 year (Preferred)
- Call Center IT Help Desk: 2 years (Required)
Work Location: In person
Job Summary
Contractor
IT Outsourcing & Consulting
$53k-66k (estimate)
04/28/2024
04/29/2024
my3tech.com
Pierre, SD
<25
IT Outsourcing & Consulting
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The job skills required for IT Help Desk Technician include Help Desk, Customer Service, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Help Desk Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Help Desk Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Help Desk Technician positions, which can be used as a reference in future career path planning. As an IT Help Desk Technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Help Desk Technician. You can explore the career advancement for an IT Help Desk Technician below and select your interested title to get hiring information.
If you are interested in becoming an IT Help Desk Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Help Desk Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Help Desk Technician job description and responsibilities
A help desk technician responds to customer queries to provide technical assistance.
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They help troubleshoot software and hardware concerns.
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To perform these technical tasks, help desk technicians often must employ non-technical skills like communication, customer service, problem solving and more.
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Working with computer vendor technical support desks and allied services as per the organizational procedures.
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Determine the best solution based on the issue and details provided by customers
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Help Desk Technician jobs
Practice fixing common computer problems.
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Help desk technicians need a deep understanding of computer hardware and software.
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A good help desk technician has the right balance of knowledge, communication skills, and patience.
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Desktop Support Technician jobs need some computer knowledge, but not essentially a postsecondary degree.
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The Desktop Support Technician salary can range widely depending on their experience, location and other factors.
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Step 3: View the best colleges and universities for IT Help Desk Technician.
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