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Southwind is a leading home services company with a mission to revolutionize the industry. Our portfolio of home services, including 1-800-GOT-JUNK?, You Move Me, DreamLawn, and MVP Air Conditioning, Heating, Plumbing & Electric, has made us a national go-to operating partner for essential home and business services. We’re committed to improving the lives of our people and our customers for the better. Above all, we believe by investing in our people, we can change the world. We’re looking for people to join our team that share in our values of Alignment, Integrity, People Development and Excellence. We’re dedicated to providing homeowners with a comprehensive, unified solution to effortlessly tend to their home's needs. We are seeking a driven entry level Inbound Sales Agent to join our team and work closely with our businesses and executive leadership to drive revenue growth and deliver best-in-class customer experience.
What you’ll do:
Proactively sell memberships to potential customers through inbound and outbound calls
Follow up with customer inquiries and provide information on products and services
Maintain accurate records of sales activities and customer interactions in our CRM system
Meet or exceed sales targets and performance metrics
Collaborate with the Marketing team to develop and implement sales strategies and campaigns
Attend networking events and trade shows to generate new leads and build relationships with potential customers
Stay up-to-date on industry trends and new products and services
Provide exceptional customer service to ensure customer satisfaction and retention
What You’ll Need:
College degree in business, marketing or related fields preferred
Minimum of 1 year of experience in sales, preferably in the HVAC industry
Proven track record of achieving sales targets and delivering exceptional customer service
Excellent verbal and written communication skills
Strong organizational and time-management skills
Ability to work independently as well as part of a team
Proficient in Microsoft Office and experience with CRM systems
Why Southwind?
Competitive compensation
Opportunity to advance through on-going professional development and leadership and entrepreneurship classes
Award-winning culture
“Best Places to Work” by The Business Journals
“Fast 50 Company" by The Business Journals
“100 Fastest Growing Companies” by Ingram’s Magazine
Comprehensive health, life, dental and vision insurance
401k matching program
Optional enrollment options include HSA/FSA, AD&D, Spousal/Dependent life insurance, Short Term/Long Term Disability, EAP
If you are a highly motivated individual with excellent communication and organizational skills, we encourage you to apply for this exciting opportunity with MVP Heating, Electric, and Cooling! We’re committed to improving the lives of our people and our customers for the better. Above all, we believe by investing in our people, we can change the world. We’re looking for people to join our team that share in our values of Alignment, Integrity, People Development and Excellence. We’re dedicated to providing homeowners with a comprehensive, unified solution to effortlessly tend to their home's needs. At Southwind, we believe in fostering a dynamic work environment where you can make an impact and are provided with the tools, support and resources you need to grow your career and thrive.
Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran friendly employer.
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
Shift:
Weekly day range:
Work setting:
Work Location: In person
Full Time
Specialty Trade in Construction
$41k-53k (estimate)
04/26/2023
10/08/2024
mvpelectric.com
Burbank, CA
<25
Specialty Trade in Construction
The job skills required for Customer Service Representative include Customer Service, Products and Services, Microsoft Office, Written Communication, Customer Satisfaction, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.