The Community Manager will play an important role as a social media specialist and community advocate on the internal MullenLoweUS social team. We need someone who can step in, take responsibility, and very quickly understand the agency and begin contributing.

Responsibilities

• Manage social content through the entire cycle from brief to scheduling to publishing.
• Moderate all community interaction with published content responding in a timely manner and escalating when appropriate.
• Monitor and foster positive community activity, proactively keeping a pulse on overall interests and sentiment.
• Be the go-to expert for any emerging social trends, and community insights for internal agency social team and clients.
• Assist with creation, conception and presentation of social media strategy and integrated marketing campaigns.
• Lead the development and ongoing management of editorial calendars.
• Partner with analytics team for all performance reporting to provide context and insight to performance reports against pre-defined KPIs.
• Be the go-to expert for all things social media (platforms, etc) and social influencers.
• Be the voice of the community and help them think about things from a social-first perspective.

Qualifications

• Proven experience as a Social Media Content Creator with a focus on TikTok. You can explain how each platform is different from each other. You think about things in cleverly short social-post statements and hashtags.
• Strong creative and storytelling skills with the ability to translate ideas into engaging TikTok content.
• Opinionated. You have an opinion on which brands and agencies are killing it with their social media efforts and who is failing and can articulate why.
• Creative. You know how to tell a story with personality in a limited number of characters and can a key visual. You have excellent writing skills and have even dabbled in photo and video editing to get to the right post.
• Observant. You never miss a beat on anything that goes on around you and online. You have always had a knack for reading people and communities, while understanding the context of situations.
• Self-Motivated. You are confident and never shy away from a challenge. You work well with teams and direction, but know how to adapt and figure out how to solve problems on your own as well.

The salary range for this position is $45,000 to $65,000. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience and qualifications.